US Water Systems Inc

4.344 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.344 out of 5 stars
Great
5 out of 5 stars
734
4 out of 5 stars
90
3 out of 5 stars
47
2 out of 5 stars
44
1 out of 5 stars
85
1,000 reviews in total

Review summary

US Water Systems Inc receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

excellent serice

had the low end reverse osmosis system in my prior house no issues. Just moved and installed a similar system. install...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

poor product quality

poor product quality. water leak after 2 months! flooring water damage. tech support was helpful, but did not want to ...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Good water quality, good support

It was easy to determine the right system for my home. The water softener and filtration systems were shipped quickly an...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Frustrated customer

Frustrated customer! We ordered a whole home water softener and filtration system in addition the RO system with the pum...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
about 10 years ago
5 out of 5 stars

awesome H20

The price very amazing checked around. very easy to install also. fast service. everything you need for a great price. thank you.

Helpful?
KETAN GANDHI
KETAN GANDHI
1 reviews
about 10 years ago
5 out of 5 stars

Excellent product, service and technical assistance

I appreciate their staff's efforts in answering all questions to the best of their knowledge and help me get the right product. They are technically experts in their fields. Website is great to place order. Help in product selection was A++++. Service after placing order was also appreciable. I will definitely look into doing business with them again.

Helpful?
miz_trish
miz_trish
1 reviews
about 10 years ago
5 out of 5 stars

Excellent Service

I purchased 2 hard-to-find water filters, which were exactly as described on the website and received them exactly when promised. I will definitely do business with US Water Systems Inc. when I purchase filters in the future.

Helpful?
about 10 years ago
4 out of 5 stars

Arrived in a timely fashion well packaged

Haven't installed the filters yet. Good experience on phone re: order. Will let you know if the is a problem.

Helpful?
about 10 years ago
5 out of 5 stars

Great Service

Had the exact parts that I needed and shipped them. I received the parts when the estimated arrival time came.

Helpful?
Al Hartley
Al Hartley
1 reviews
about 10 years ago
5 out of 5 stars

Excellent

Ordered the wrong membrane, customer service knew what I had in a system and corrected it and sent me the correct membrane. Now that's taking care of your customers. Thanks!!

Helpful?
Jim PEARSON
Jim PEARSON
1 reviews
about 10 years ago
4 out of 5 stars

FLOW METER GAL/MIN

Great quality item, please try to give customer more accurate shipping info. when shipped, Date customer should receive item. Best Regards: Jim Pearson

Helpful?
Robert
Robert
1 reviews
about 10 years ago
5 out of 5 stars

My RO Sys. is very good.

My RO Sys. Works. Good water essay to put in give me all the water I need.

Helpful?
about 10 years ago
5 out of 5 stars

Very much satisfied.

Ease of placing the order along with quick shipping and receiving the exact item is some of the most important factors in the success of a company and I see that this company really perfected that.

Helpful?
about 10 years ago
1 out of 5 stars

O-RINGS

I WAS GLAD TO FIND THE RIGHT O-RINGS . HOWEVER YOU HAD CHANGED # ON YOUR PRODUCTS. SO THEY WERE THE WRONG ONES I WAITED 12 DAYS TO RECEIVE THEM. IT CAME IN 12"BY 8" BOX WHICH WAS RIDICULOUS AS IT FITS INTO A SMALL ENVELOPE THEY WERE WRONG ONES I HAD TO GET A SERVICE ORDER TO SEND THEM BACK THE MAN WAS PLEASANT BUT REALLY DIDNT CARE THE COST TO LOOK AT THE WRONG ONES COST $14.00. THE O-RIGS WERE ONLY $16.00 ID NEVER DO BUSINESS WITH THEM AGAIN JULIE POULSEN CAMAS WA. 98607

Helpful?
Jeff Packard
Jeff Packard
1 reviews
about 10 years ago
5 out of 5 stars

Well done US Water Systems.

Competitive pricing. Very fast and reasonable shipping. Good over-all shopping experience. No anxiety. The way it should always be.

Helpful?
about 10 years ago
5 out of 5 stars

US Water system the best

I purchased R/O system from this company online. They are polite and very knowledgeable. Their products are by far superior and less costly than any other company I know in the USA. They help on technical issues, they provide you with parts and filters at very good quality and price. I have installed their five stage reverse Osmosis, 4 years ago and it works flawlessly. I can say the same only about handful of companies in the USA, and that is the reason I warmly recommend US WATER SYSTEMS INC. I am not a worker of the company, I am just a regular citizen like you all. I am an engineer, and therefore you can count on my opinion.

Helpful?
Ryan Stever
Ryan Stever
1 reviews
about 10 years ago
5 out of 5 stars

Very good!

Very easy to follow instructions and happy with the filters I got so far, (installed a day ago). Noticed a difference in the water right away.

Helpful?
Mark Rowland
Mark Rowland
1 reviews
about 10 years ago
5 out of 5 stars

Good products and service

I bought the following: inFUSION OXi-Gen Iron & Sulfur Eradication System Size: 10 GPM Upgrade Options: Dual Injection System 169-IOG-2-D Neutra Sul Hydrogen Peroxide - 2 - 2.5 Gallon Bottles 710-HP22N Jacobi Catalytic Granular Activated Carbon 600-CX-MCA Neutra 7 Acid Water Neutralizer 40 Pound Bucket 710-SP40N Consumer pH Test Kit for Water Treatment | 23053 710-23053 All parts but the Soda mixing tank came in on time and where correctly and sufficiently packaged. The Soda Tank was back ordered and took 2 weeks to come in. It was packed correctly and sufficiently. There was a comprehensive manual and instructions were clear. My wife and I installed the system in a day with the exception of the plumbing (I am an amateur plumber and it was challenging to plumb up). After a day and a halve installing the plumbing, the system was then programed and started. The system programed easily once you get used to the coding. I installed the backwash at a 2 day interval since my wife and I live along and we don't use much water. I setup the injection pumps and tested the water for Sulphur, iron, hydrogen peroxide concentration, and pH. After a few injection pump adjustments, the system worked flawlessly. I am very happy with my choice of US Water Systems Inc.

Helpful?
Mark Sughroue
Mark Sughroue
1 reviews
about 10 years ago
5 out of 5 stars

Fast delivery, filters received as ordered.

Fast delivery, filters received as ordered.

Helpful?
about 10 years ago
5 out of 5 stars

Great product/service

great product/service/pricing.

Helpful?
H Kraft
H Kraft
1 reviews
about 10 years ago
5 out of 5 stars

Great customer service

I appreciate that I can buy USA-made filters rather than filters ordered somewhere else and not knowing where they are coming from. The customer service representative was really patient and helpful. I wish I could remember his name.

Helpful?
Tamie N.
Tamie N.
1 reviews
about 10 years ago
1 out of 5 stars

The worse experience ever!

I order the Fusion softener $995 since September 15, 2015. Got an email that they receive the order 9/21/15. On the web site it said 4-9 business days. Call them back to see what's going on. Negotiate... And was told it will take 5 days to ship. And I expect to receive an email with track number. But nothing happen. So I call today, and they said will get back to me the next day! Now! I'm still waiting to see if they ever send it out!

Helpful?
about 10 years ago
5 out of 5 stars

Amway equivalent

I have not run any kind of chemical analysis of the water coming out of this filter to compare to an Amway filter, so can't attest to effectiveness. I can say that it's a direct match size wise and a quarter of the cost of an Amway.

Helpful?
about 10 years ago
5 out of 5 stars

Great product

Rid'O'Rust - A little pricey, so we bought in quantity! It does the job right! Safe to use on everything! US WaterSystems sent as promised, received in timely manner and packaged well.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About US Water Systems Inc

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.