US Water Systems Inc

4.344 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.344 out of 5 stars
Great
5 out of 5 stars
734
4 out of 5 stars
90
3 out of 5 stars
47
2 out of 5 stars
44
1 out of 5 stars
85
1,000 reviews in total

Review summary

US Water Systems Inc receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

excellent serice

had the low end reverse osmosis system in my prior house no issues. Just moved and installed a similar system. install...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

poor product quality

poor product quality. water leak after 2 months! flooring water damage. tech support was helpful, but did not want to ...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Good water quality, good support

It was easy to determine the right system for my home. The water softener and filtration systems were shipped quickly an...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Frustrated customer

Frustrated customer! We ordered a whole home water softener and filtration system in addition the RO system with the pum...Read more

0
0
🔥 High engagement

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Brian
Brian
1 reviews
about 6 years ago
2 out of 5 stars

installed the filter and it cracked and…

installed the filter and it cracked and had to remove it. will not buy again.

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Jim Jones
Jim Jones
1 reviews
about 6 years ago
5 out of 5 stars

My order came in a timely manner.quick delivery

My order came in a timely manner.

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Jay Stewart
Jay Stewart
1 reviews
about 6 years ago
5 out of 5 stars

Great advice

Great advice; great product; great experience. Thanks, US Water Systems.

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Chris Hennen
Chris Hennen
1 reviews
about 6 years ago
5 out of 5 stars

Good service

Good service. Not pushy with their sales, just honest advice on what is needed.

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about 6 years ago
5 out of 5 stars

The best filter ever !!

The best filter ever !!

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Kurt Despain
Kurt Despain
1 reviews
about 6 years ago
1 out of 5 stars

Ordered a standard RO system ($5k+)…

Ordered a standard RO system ($5k+) nothing custom about it. We were told 3 to 4 weeks. Going on over 9 weeks and we still have not received it. Customer service yesterday told me that it will be done on the 9/27 and ship that day. We were then told by another person that it had been done for 3 weeks and they were waiting for final payment. We have reached out several times asking for the status and were never told that had been done or that they were waiting for final payment. I will never use them again for our future needs at our other business sites and I will steer anyone I know a way as well. If it ever shows up I dress the thought of something not working and having to deal with them to get it fixed.

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Bill Hunter
Bill Hunter
1 reviews
over 6 years ago
5 out of 5 stars

Wrong type of filter was sent with a…

Wrong type of filter was sent with a new RO system. Called and the correct part was overnighted to me. Great job!

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over 6 years ago
5 out of 5 stars

Received my order quickly and was…

Received my order quickly and was exactly what I ordered. Easy transaction.

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Tom Marier
Tom Marier
1 reviews
over 6 years ago
5 out of 5 stars

Water Softener arrived in a timely…

Water Softener arrived in a timely manner and at a good price.

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J Pendry
J Pendry
1 reviews
over 6 years ago
5 out of 5 stars

Ordered double whole house filter…

Ordered double whole house filter system. Filter holders and bracket well made and heavy duty. One filter was broken. I called and sent photo of filter. A new one was immediately sent. I couldn't be happier with service.

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Joseph Martin
Joseph Martin
1 reviews
over 6 years ago
4 out of 5 stars

Very good company with wonderful people…

Very good company with wonderful people and great products. They are growing by leaps and bounds so it's no surprise they are having growing pains. However, they are very quick to make things right... sometimes going over and above.

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Alan Chan
Alan Chan
1 reviews
over 6 years ago
5 out of 5 stars

Drlivery wad on time as expected

Drlivery was on time as expected. Will use them again

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J. G.
J. G.
1 reviews
over 6 years ago
2 out of 5 stars

Opted for 2 day shipping on a Thursday…

Opted for 2 day shipping on a Thursday but didn't receive parts for several days (until Tuesday, late in the day). I sent an email to inquire why the parts arrived late? Got a response that I didn't agree with so I sent another message but never received a follow up. Frustrated and disappointed.

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Scott Singer
Scott Singer
1 reviews
over 6 years ago
5 out of 5 stars

I love the setup as I could fit it…

I love the setup as I could fit it where I needed to. I am a custom repair man and builder. I did have a leak in a factory fitting after I attached my adapter to it so I could connect a 1/2" pex pipe fitting. I must have turned the fitting just a slight bit and now it has a drip. I have to remove and reseal the fitting. I would recommend using a backup wrench to hold the factory fitting and it should not leak. I use a different sealer that stays soft so even if it turned it would not leak. It seems to be a great product. I bought this for my company RV/Production bus. I would purchase it again!

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Joseph Locker
Joseph Locker
1 reviews
over 6 years ago
5 out of 5 stars

Great product and value

Great product and value

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Callan Weeks
Callan Weeks
1 reviews
over 6 years ago
5 out of 5 stars

Just as stated

Just as stated, great product so far!

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Jill Hart
Jill Hart
1 reviews
over 6 years ago
5 out of 5 stars

This is our second system

This is our second system. We love out water from our us water system filter

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Jerry T.
Jerry T.
1 reviews
over 6 years ago
5 out of 5 stars

Just What I Needed!

US Water Systems had just the connector I needed. None of our local hardware or big box stores had this connector, but US Water Systems had it at a good price and delivery was very fast. Thank You!

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Mark C
Mark C
1 reviews
over 6 years ago
5 out of 5 stars

I'll be back!

I have bought from them in the past and will continue to in the future. Great products plus great prices. I'll be back and will tell others.

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over 6 years ago
5 out of 5 stars

good sale (important)

good sale (important) good product good timing on delivery

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