US Mobile Reviews

I have had this service for several years and was recently helped via online chat with Waleed Asghar. He was exceptionally helpful.

Monis Hamza helped me for more than an hour we went through all the resets of settings, reboots, as a result, the Internet appeared on my phone. I am very happy because I did not have to buy a new phone, he did it remotely and had great patience and helped me in every step of the settings. I am very grateful to him! 5stars!

I had trouble with my network connection. The whole process of fixing the issue was amazing, and Sarhan did such an amazing job at helping the process be as easy as possible. These services make the whole US Mobile Brand worth it. Having a good carrier and a great team being able to help you makes this network e 10/10.

best customer service!!!!!!!!!!!! and best Prices

HANZALAH CUSTOMER SERVICE IS TOP TIER SO IS US MOBILE!!

Took forever to reach customer service, person not knowledgeable about services. For a phone company audio quality was terrible.Budget for a reason

Abeer was super helpful, answered all my questions and got my account switched over quite seamlessly. Thank you!!

Bukhari was very kind and courteous throughout the entire experience and helped me get my problem fixed asap!

even though it took a day and 4+ agents to help fix my issue, the last agent Yusra Luqman was very sweet and helpful ~ she helped change my number and made me feel heard. I still love US Mobile <33333

Us mobile chat was a great help. They fix my voicemail problem quickly and everything's going great.

Waleed Asghar gave me excellent support with my activation problem and patiently walked me through the process.

Hassan Khalid was very helpful and answered all my preliminary questions. As I am considering to switch from another provider, this was very important to me.

I was trying to solve my problem for a long time until I reached out to Muhammad Zeeshan and everything got solved in just a few minutes keep it up thank you! ❤️❤️

I contacted customer service support by chat. I couldn’t access my account. Hanzalah worked with me for approximately an hour. She resolved all of my issues. Very happy with US Mobile customer service.

Had great luck with customer service. We were able to activate the standalone phone service on an Apple Watch. Thank you Mehreen Aslam! Excellent work.

Farasha was amazing. She fixed something that took people at other companies over 8 hours to figure out in less than an hour. Very impressed with her and this company

I wanted to love this company but the customer service is just not there. They set me up to port 2 numbers in after the 1st and they did it too early. I ended up being charged full price instead of the promotion. I tried calling in but it was a 25+ min wait, so I used the chat. After an hour of back and forth there was noting they would do to help fix the issue. Moving back to ATT. I will gladly pay double for good customer service. I am much too busy to deal with nonsense.

Both Mehreen Aslam and Anas were super professional and helpful and thorough in the support they provided me, to the point of not giving up for over an hour, and even calling me back in the event of disconnection, until all of my issues were resolved. On top of that, they were also very polite and very easy to speak with. They're both very good at their jobs, so they most definitely deserve 5 star reviews each!

Hassen H from US Mobile chat agent has been very helpful. I am new to the USMobile and just bought plan however I need some change from current plan to the new plan. He promptly solve this and get me to the new plan with the full refund of current plan and I just paid for the new plan. Smooth transaction. Thank you very much.

I spoke to Rumaisa to get a better understanding of roaming and starter plan and she was very knowledgeable and patient. She took time to explain the process, plans and helped me make an informed decision. Thanks for your help Rumaisa. Much appreciated