Urang Property Management Limited Reviews

I’ve had a fantastic experience with Urang Property Management. Aluve Vuntu has been my main point of contact, and he has been incredibly helpful and attentive. From promptly addressing maintenance issues to providing clear communication on updates, Aluve has made the process seamless and stress-free. The team is professional, courteous, and always ensures that everything is taken care of efficiently. I’m truly impressed by their commitment to excellent service!

The project management team at Urang is fantastic. They have handled several renovations for me with great results. Their attention to detail and ability to stay on schedule is impressive. I highly recommend their services for any building projects.

The team at Urang Property Management, especially Anna, has been outstanding in managing our property. Anna is incredibly reliable and responsive, always addressing our questions and concerns promptly and professionally. She goes above and beyond to ensure everything is organized and running smoothly. It’s a relief to know that our property is in such capable hands. Highly recommend Urang Property Management for their exceptional service and dedication!

Shocking service and negligence. Submitted basic data requirements from them needed to refinance my mortgage. 2 months with no explanation of delays, poor engagement from the team and terrible communication. Have been chasing regularly and for the most part being ignored. The account manager has replied to zero emails over the last two months. Being ignored by them on this one outstanding point is now costing me thousands of pounds as I can't finalize the mortgage.

The owners of the 24 apartments in our delightful retirement community were having such bad service from our long time management company that we unanimously decided to apply for the right to manage (RTM) so that we could change service provider. However we did not feel confident enough to manage the process of applying for RTM therefore looked for a company that would complete the RTM process for us. Urang took on the job of applying for RTM on our behalf without us having to spend money upfront. The whole process took 5 months and Urang were brilliant from start to finish, keeping us informed on every step of the way and making the us feel confident that we would at last be able to rid ourselves of the incompetent management company imposed on us by our landlord. We now look forward to having Urang manage our property knowing that they will give us excellent service.

complete cowboys. They are charging myself and another leaseholder £75k to replace 50 tiles and clean the roof... with scaffolding at 19.5 k.. complete charlatans!

This is the company that has told its lease holders they cannot but up Xmas lights on thier balconies. Grinches. No reason given apart from they are too bright.

I have worked with Urang for over 20 years now, and delighted with their service. They have been professional, responsive, and caring towards our needs for a very long time now. I highly recommend their service Andrea Greentree in particular has been a fantastic partner and if you were lucky enough to work with her, I am sure you’ll be happy with her Professionalism

Danielle assesses complex situations with patience, sympathy and crisp action. Her diplomacy with third parties has been skilful. She takes initiatives and summarises issues well by phone and emails.

Anna is reliable - she always responds promptly to questions or concerns with the building block. She is organised and helpful and I am grateful to have her managing our block.

They are fine if you used Firstport before.

It is always a pleasure speaking to Isabel and working alongside with her. She is very efficient & thorough in her work. I couldn't recommend her enough, URANGs greatest asset!

1 star They don’t answer emails, they don’t operate ethically, they don’t help leaseholders and superficially charge leaseholders of expenses which are unreasonable. Stay away from them, you have been warned...

Professional, responsive and reasonably priced

We have found Urang Property Management to give a prompt, courteous,professional and reasonably priced service. It has been a pleasure dealing with them and knowing that everything has been attended to properly. They have communicated throughout so that we have known everything that is happening and when and they have given us good choices of dates and equipment.

Should be called 'U-rang, but we didn't answer the phone'. I think this company will do net damage to your nerves and your property and you should avoid at all costs. Better to have no managing agent at all. Don't expect a response to emails or phone calls, and don't trust them with your money!

Since moving into Cranmer Road we have been under the management of Urang utilities, Ruan Prestorius has been tasked to look after all our needs, he has done so in a professional manner with full information before implementing any new work or changes. We have full confidence in his ability and support !

Negligent, money grabber that do not provide any service. we pay over 3k a year and the building, which is a new construction, is falling apart due to lack years of maintenance neglect. They continue to leave us at risk of fire as they do not maintain the fire route protected. They should be shut down, check their review on Google.

strongly recommend avoiding this property management company. As a former director on the board overseeing the development they managed, I can confidently say they are among the worst in the industry. They lack awareness of ongoing issues within the development, despite receiving numerous complaints from residents. Additionally, there is no effective framework in place for raising and tracking issues with Urang. They serve as a costly resource on the company accounts without delivering any real value.

Urang are painfully slow at fixing any issues we have in our block, and they're equally slow at responding to emails (if they bother to respond at all!) 1) On 28th April I reported issues with our door bell system to them, which meant over 100 flats could not receive visitors or parcel deliveries. We waited 7 weeks for them to fix it. 2) So far we have waited 8 weeks for them to fix internal lighting in our block (which still isn't working) 3) Our door entry system has been out of action again for 17 days in Oct / Nov. We have been through years of hell due to the cladding crisis, instead of helping us Urang is simply adding to our stress levels and as a result I would not recommend them at all.