UR
Urang Property Management Limited
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Shocking service and negligence
Shocking service and negligence. Submitted basic data requirements from them needed to refinance my mortgage. 2 months with no explanation of delays, poor engagement from the team and terrible communication. Have been chasing regularly and for the most part being ignored. The account manager has replied to zero emails over the last two months. Being ignored by them on this one outstanding point is now costing me thousands of pounds as I can't finalize the mortgage.