Universalorlando Reviews

The meeting spaces are modern and well-equipped with all the technology we needed. Staff was professional throughout the planning process and day of the event. Only minor complaint is that parking coordination could be better for large groups.

Universal Orlando's business services team made our corporate event absolutely perfect. They handled every detail from catering to entertainment coordination. The venue spaces are stunning and the staff's attention to detail is remarkable. Highly recommend for any business looking to host events in Orlando.

We've worked with Universal's business services team multiple times and they consistently deliver quality results. Professional staff and excellent venue options.

Universal's business services department handled our company retreat flawlessly. From initial planning to execution, everything was smooth and well-coordinated.

Visited Universal Orlando for our family vacation and was blown away by the customer service. The staff went above and beyond to help us navigate the parks and make our trip memorable. The business services team was incredibly responsive when we had questions about our corporate event planning.

The venue itself is incredible and the final event went well, but getting there was frustrating. Multiple contacts gave us different information and it took weeks to get a final contract. The team needs better internal communication.

Universal Orlando delivered exactly what we needed for our annual company meeting. The business services coordinator was responsive and helped us stay within budget while still creating a memorable experience for our employees.

The team was helpful with our event planning needs, though communication could have been better. There were a few delays in getting back to us with pricing information. Overall satisfied with the final outcome but the process took longer than expected.

Universal Orlando's business services made our product launch event absolutely spectacular. From the initial consultation to the final cleanup, everything was handled with professionalism and creativity. The team understood our vision and brought it to life perfectly. Will definitely use them again for future events.

Working with Universal for our conference was mostly positive. The facilities are top-notch and the team is knowledgeable. However, there were some last-minute changes that caused confusion and the pricing felt a bit steep compared to other venues.

The team was helpful and the facilities are nice, but the overall cost was higher than anticipated even after negotiations. Service quality was good but not exceptional for the price point.

Had an issue with our group booking and the business services team resolved it quickly and professionally. They really know how to take care of their clients.