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HomeBusiness ServicesTuftandneedle Reviews
Tuftandneedle logo

Tuftandneedle Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

Last reviewed 2 days ago

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Sandra Martinez
Sandra MartinezFeatured

2 days ago

4 out of 5 stars

Love the simplicity

No complicated layers or gimmicks, just a straightforward, quality mattress. The ordering process was smooth and delivery was right on time.

Steven Johnson
Steven JohnsonFeatured

2 days ago

5 out of 5 stars

Outstanding value and comfort

Best mattress purchase I've made in years. The balance of support and comfort is spot-on, and the price point beats most comparable options I looked at. Customer service team was knowledgeable when I... See more

Robert Perez
Robert PerezFeatured

2 days ago

3 out of 5 stars

Decent but not amazing

It's a good mattress but didn't quite live up to all the hype I'd read online. Comfortable enough and definitely better than our old one, but I was expecting something more exceptional for the price.

Patricia Johnson
Patricia JohnsonFeatured

2 days ago

3 out of 5 stars

Mixed experience with delivery

The mattress itself is comfortable and well-made, but the delivery process was a bit frustrating. Had to reschedule twice due to timing issues. Once it arrived though, very satisfied with the product... See more

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Sandra Martinez
Sandra Martinez
1 reviews•Experienced
Featured
2 days ago
4 out of 5 stars

Love the simplicity

No complicated layers or gimmicks, just a straightforward, quality mattress. The ordering process was smooth and delivery was right on time.

Helpful?
Steven Johnson
Steven Johnson
1 reviews•Experienced
Featured
2 days ago
5 out of 5 stars

Outstanding value and comfort

Best mattress purchase I've made in years. The balance of support and comfort is spot-on, and the price point beats most comparable options I looked at. Customer service team was knowledgeable when I called with questions before ordering. Highly recommend giving them a try.

Helpful?
Robert Perez
Robert Perez
1 reviews•Contributor
Featured
2 days ago
3 out of 5 stars

Decent but not amazing

It's a good mattress but didn't quite live up to all the hype I'd read online. Comfortable enough and definitely better than our old one, but I was expecting something more exceptional for the price.

Helpful?
Patricia Johnson
Patricia Johnson
1 reviews•Contributor
Featured
2 days ago
3 out of 5 stars

Mixed experience with delivery

The mattress itself is comfortable and well-made, but the delivery process was a bit frustrating. Had to reschedule twice due to timing issues. Once it arrived though, very satisfied with the product quality and the 100-night trial gave me peace of mind.

Helpful?
Paul Taylor
Paul Taylor
1 reviews•Contributor
2 days ago
2 out of 5 stars

Too firm for my preference

While the quality seems good, the mattress ended up being firmer than I expected despite reading reviews. Used the trial period and returned it without hassle - customer service was professional throughout the return process.

Helpful?
Timothy Moore
Timothy Moore
1 reviews•Contributor
2 days ago
5 out of 5 stars

Excellent sleep quality improvement

After months of research, decided to try Tuft & Needle and I'm so glad I did. The medium-firm feel is perfect for my back issues and my partner and I both sleep much better now. The mattress stays cool throughout the night which was a major concern with our previous memory foam bed.

Helpful?
Dorothy Lee
Dorothy Lee
1 reviews•Contributor
2 days ago
4 out of 5 stars

Good value for money

Solid mattress at a reasonable price point. The foam quality feels durable and I've been sleeping better since switching from my old spring mattress.

Helpful?

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Joseph Martinez
Joseph Martinez
1 reviews•Contributor
2 days ago
5 out of 5 stars

Great for hot sleepers

Finally found a foam mattress that doesn't make me overheat at night. The breathable design really works and the support is excellent. Shipping was fast and the compressed packaging made it easy to get upstairs to our bedroom.

Helpful?
Brian Martin
Brian Martin
1 reviews•Contributor
2 days ago
4 out of 5 stars

Impressed with the trial period

The 100-night sleep trial really sold me on trying this brand. Ended up keeping the mattress because it's been great for my sleep quality, but it's nice knowing they stand behind their product with such a generous trial.

Helpful?
Paul Anderson
Paul Anderson
1 reviews•Contributor
2 days ago
4 out of 5 stars

Solid choice for couples

Good motion isolation so I don't feel my partner moving around at night. The edge support could be a bit better when sitting on the side of the bed, but overall very satisfied with our purchase.

Helpful?
Karen Moore
Karen Moore
1 reviews•Contributor
2 days ago
5 out of 5 stars

Great mattress, excellent customer service

Ordered the Original mattress and couldn't be happier with the quality. The delivery was fast and the setup was incredibly easy. Customer service was responsive when I had questions about firmness levels. Only minor complaint is that it took about a week to fully expand, but totally worth the wait.

Helpful?
Sarah Thompson
Sarah Thompson
1 reviews•New Reviewer
2 days ago
3 out of 5 stars

Good but had some initial odor

The mattress is comfortable and supportive, but there was a noticeable chemical smell for the first few days that required airing out. Not a dealbreaker but something to be aware of.

Helpful?

Frequently asked questions for Tuftandneedle

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The CrowdTrust Experience⭐

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About Tuftandneedle

Tuft & Needle is a direct-to-consumer mattress company that designs and manufactures foam mattresses sold primarily online. The company focuses on simplifying the mattress buying process by offering a streamlined product line and direct shipping to customers. They typically provide sleep trials and warranties as part of their business model in the online mattress retail space.

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Business Services

Review summary

Consumers generally appreciate Tuft and Needle for its quality mattresses that enhance sleep comfort. Many reviewers highlight the excellent support and comfort, with several noting significant improvements in sleep quality. The 100-night trial period is also praised, as it allows customers to test the mattress risk-free. However, a common complaint is that some find the mattresses too firm for their liking, leading to returns despite the overall quality. Additionally, a few customers mention initial chemical odors and mixed experiences with delivery, which can detract from the overall satisfaction. Despite these issues, the majority of feedback reflects a positive sentiment towards the product and customer service. Overall, Tuft and Needle is seen as a solid choice for those seeking a quality mattress at a reasonable price.

✨
Based on reviews, created with AI

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