Travis Perkins Reviews

Friendly and helpful staff at the counter, efficient and respectful driver.

Travis Perkins, Penzance. Thank you for all of your help guys. You have been fabulous helping us out, sorry about the short notice at times. Very much appreciated!

Fast service great machine

£272 for a generator for 1 days hire 😂 Honestly man that’s crazy selco sold me 1 cheaper This was a trade account lol

Manager is especially helpful at all times.staff are very nice and pleasure to deal with them .

I hired a mixer and wacker plate through National Tool hire who use TP. Waste of time. Telephone number is a national one, they transferred to Blackburn, no answer. Tried all afternoon, no answer. I wanted it collected. They were late in delivery depite guaranteed befre 12pm. Now I can't get them to collect. I guess they won't pay storage so its going outside. They are a nightmare

Travis perkins on Elland road, was very helpful, great customer service, went the extra mile.

I visited the Blackpool North store this morning about 8am after being asked by my joiner for 500 specialist screws, I asked the assistant for help, he simply said "you will have to look for it yourself, its over there somewhere", I spent 15 mins looking and could not find it, so I went back a second time and asked him for help, he said "Im not sure if we have them or not, you'll have to look for them", he was too busy chatting to his mate, another customer, after 30 mins in the shop, finally another assistant walked in and asked if he could help, I told him what I wanted and he took me straight to them, I told him about the other ignorant and rude assistant. This will be the last time I use Travis Perkins, the assistant needs to learn customer service skills, not everyone knows where to look or indeed what items look like.

Travis Perkins Northampton Harvey Reeves Road. Cannot praise the sales team enough. Efficient, friendly and super helpful. Due to the amount of times we have to call, we have dealt with everyone on the sales team countless times and they are all amazing.

Ordered online, paid and shortly afterwards received a confirmation call and agreed the delivery date. Items arrived on time and in full by a friendly driver. What more do you need?

Stephen, the Branch Manger from the Urmston branch has been fantastic and has helped our dog rescue with hugely discounted materials and delivery - we are so grateful and it's been such a personal service. Feeling very lucky! Em Director Dogs4Rescue

It was my first home build, the project manager suggested we use TP, there are no delivery notes, and I had to audit all of their invoices only to find that we had been consistently overcharged. Hidden costs delivery of hire equipment charges. When querying the reason for the discrepancies was told it would be investigated and am still waiting to hear back from them. If there was a zero star I would have chosen that

Good product, delivered and collected timeously, all organised by competent staff at the Worthing town centre branch

Polite staff willing to help good quality machinery reliable service.

Thank you to Jadehl for being an amazing delivery driver. Cool, calm and collected despite arriving during crazy school run hour and helping me push my neighbours vintage car out of the way. 10/10 customer service!

Staff are very helpful, polite and friendly A good range of quality products.

Very responsive, great communication from Chris price and the team at Travis Perkins in Bridgend.

Just as I thought: I get pointed to the wrong product by your employee and TP takes no responsibility. That’s fine. There are plenty other places with integrity. So. I go into TP for help. I don’t know much about paint etc. I ask the guy where his cheapest brilliant white is. He points to a section and I pick up what I assume is correct. I bring it directly to him and pay. Turns out I took plain white. It doesn’t match. I ring and he blames me for picking up the wrong paint. Well, maybe get up off your ass and actually help your customers as opposed to sitting behind your register pointing at things across the shop!!! AND he saw what I got and didn’t mention it. Or probably even take notice. He says it’s non refundable. I mean - are you f-ing serious? Unbelievable treatment of a paying customer who needed help. Never again.

Knowing the staff and their response to me.

Excellent service. From the store staff, the delivery drivers and website. Everything just works well and efficiently.