Travis Perkins
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I visited the Blackpool North store…
I visited the Blackpool North store this morning about 8am after being asked by my joiner for 500 specialist screws, I asked the assistant for help, he simply said "you will have to look for it yourself, its over there somewhere", I spent 15 mins looking and could not find it, so I went back a second time and asked him for help, he said "Im not sure if we have them or not, you'll have to look for them", he was too busy chatting to his mate, another customer, after 30 mins in the shop, finally another assistant walked in and asked if he could help, I told him what I wanted and he took me straight to them, I told him about the other ignorant and rude assistant. This will be the last time I use Travis Perkins, the assistant needs to learn customer service skills, not everyone knows where to look or indeed what items look like.