Very helpful
Very helpful. Resolved an issue which came up with schedule with no fuss. Very polite also. Many thanks for your help

9 months ago
I recently was struggling with an issue with my bookings. I called the agency 3 times but nobody came up with any solution. I spoke to Sammy and Bhavika but they were not interested to talk or assist.... See more
10 months ago
After booking tickets I had to call TWO times and one email to have my tickets. But still they havent send my tickets(22/07/2025) . I know how its look like a real tickets .They are misleading people.... See more
Very helpful. Resolved an issue which came up with schedule with no fuss. Very polite also. Many thanks for your help
The experience from Travel Trolley (Morris) was really good. He is a good person who is there to help me all the time. Other than him all the other people in the team are so rude when I usually call and ask for a quote. I prefer him all the time to book my tickets.
KARTIK gave good advice about cancelling a flight and he was very helpful.
Kent at Travel Trolly is an amazingly polite and helpful agent, who we have used twice now for long haul plane tickets, and intend to carry on using for our future travels.
Sarah the agent was fantastic. She was informative and very clear and repeated any information i was not sure about.
Call was answered almost immediately. The operative was friendly, professional and solved my query very swiftly. Perfect
Danny was a star, he helped with change of dates for my travel and found me the best option. He was patient, understood the customer needs and had brilliant customer service. It always makes a difference when you have representatives like Danny who go above and beyond.
We purchased tickets for my wife and child, but were unexpectedly charged twice due to their mistake. Despite promises of a refund, we've received none. After leaving a negative review, the company claimed they would refund us within a few days, but have yet to follow through. They continue to avoid our inquiries with phony excuses. We strongly caution others against dealing with this fraudulent company, which employs rude staff from abroad.
I recently needed to change my travel dates and was very pleased with the assistance I received. The process was smooth, and Ratika was helpful and responsive. I appreciate the excellent customer service!
Noel was very kind and patient while helping me explain each and every detail of the entire flight detail and made it simple for me. Loved the overall experience!
I had a complicated situation with needing to change the dates or cancel my flights, and Kartik was really helpful with giving me the information I needed and advising the best way forward. Think it was much better to book via them than directly with the airline! Thank you Kartik for the help!
Mr.Andy made my day today, my flight ticket has spelling mistake on my name, airlines can’t able to help with that. But mr.Andy been very supportive to me and given all opportunities to make easy decisions for holidays, and given best reservations for my travel
Very helpful and very quickly booked my ticket happy with the service thank you.
After going round in circles for days trying to fix an error with the booking, Kent helped me sort it within a day and kept me informed throughout the adjustments. Really helpful!
It's been amazing connecting with Travel trolley helpline staff. Mr. Karthik solved the reported issue immediately. Kudos to the team.
Excellent support provided by Kamal, I received a payment request, paid the amount but then website display an error. Kamal was quick to come on case and clarified the actual status.
The staff is very cooperative and also provide good services.
Advertised a number of flights for low prices, but when trying to book, it tells you the flight is actually full. When you return to the search, the flights haven’t disappeared and remain available for “booking” until you proceed to the following page, whereby you’re given the same screen to say the flights are full. When I eventually did manage to book a considerably more expensive flight, I was called 20 minutes later to be told actually no tickets existed for this flight and they would be cancelling and refunding. Overall, this took up several hours and was really quite stressful. I would strongly avoid.
The person I was dealing with was Mr. Muneet who was very polite, courteous, efficient and answered all my queries swiftly. Overall he was very professional.
Excellent service and very helpful customer care.I got Mr Andy and he is very helpful and brilliant
Based on analysis of 140 reviews rated 1-2 stars for Travel Trolley
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I booked international flights through Travel Trolley for myself and my young children, spending over £2,000 — and I...”
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Travel Trolley is an online platform specializing in providing users with the ability to search and compare cheap flights from the UK to India. The website facilitates various travel options, including one-way, return, and multi-destination flights, making it a convenient resource for travelers seeking affordable airfare. Customers can easily input their departure and arrival details to find suitable flight options tailored to their needs. The company primarily serves individuals and families planning trips to India, whether for business, leisure, or visiting family. By aggregating flight information from multiple airlines, Travel Trolley aims to simplify the booking process and help users make informed travel decisions. The platform is designed to cater to a diverse audience, ensuring that travelers have access to competitive prices and a range of flight options.
Travel Trolley receives a mix of feedback from customers, with a notable portion expressing dissatisfaction. Many reviewers commend the helpfulness and service provided by staff members like Harleen and Spencer, highlighting their ability to resolve issues efficiently and provide a positive booking experience. However, a significant number of consumers report frustrations with the booking process, citing difficulties in receiving tickets and delays in refunds. Complaints about customer service are prevalent, with some customers labeling the agency as unreliable and accusing it of being a scam. Issues such as last-minute flight changes and unprofessional handling of bookings contribute to the negative sentiment. Overall, while some customers appreciate the assistance from specific staff, the recurring complaints about service reliability overshadow the positives.
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