9 months ago
I recently was struggling with an issue with my bookings. I called the agency 3 times but nobody came up with any solution. I spoke to Sammy and Bhavika but they were not interested to talk or assist.... See more
10 months ago
After booking tickets I had to call TWO times and one email to have my tickets. But still they havent send my tickets(22/07/2025) . I know how its look like a real tickets .They are misleading people.... See more
I done my booking with Sarah she gave awsome service to me and for helping me to find a ticket with reasonable price highly recommend travel trolley well done Sarah for your services 👏 👍 😀
Muneet worked well with my instructions and provided straight forward guidance with patience
Excellent service from Travel Trolly, i am thankful to the staff member Kent who has been very diligent and helpful in all manners, he has been polite made himself available and knowledgeable. I will definitely recommend them to persons looking for an agent. I found them from SkyScanner.
I had to very quickly change my flight details and Kent made it really easy.
I have always received excellent service from Travel Trolley. This time also I received best possible service from OLIVER. Many thanks. Booking my air tickets was efficient, smooth and easy. Thank you again.
Is a very good service and good stuff then stuff explain everything in booking flights hotel
April helped us booking tickets and all went really well. She was there whenever we needed her. I would recommend her for any of your future requirements. Amit
Amazing customer support.KARTIK helped to change my ticket for a later date. Very good man.
Good service
Talking to Pranav helps me to easily cancel my tickets. Got good communication skills
Very good prices and I received a good service. There were schedule changes but I received plenty of advance notice and very helpful with choices of return flight changes. I'm very happy with current and previous bookings through travel trolley. Will use again whenever possible. Parag has been very efficient and helpful
My actual schedule has been changed and kindly Divya reschedule for different date ,made everything so smooth. Very helpful and kind person. Highly recommend
Great service and very helpful by Ratika. Thank you so much for your help. Kind Regards Gursimranjit Singh
Got booking confirmation and money went out of the account. Then got another email saying there weren't any tickets and it would take up to 3 working days to get my money back. This has happened twice. Don't waste your time with this company. Nothing but hassle and disappointment.
draining the customer money, that's the motto of this service, My flight was cancelled by the airline & they asked me for a date change and fare change fee
Thank you Munnet for being so patient and helpful on the phone today
Wouldn't even give it one star! Absolute rip off merchants!! Told us would only charge us 10% of booking fee to add on our newborn and now trying to charge us 40%. Over tripled the price we was suppose to pay!!
A very big thank you to Raul who was very professional, courteous and helpful when i needed a last minute change of name on a plane ticket. Without him, i'd of last a flight. Thanks again Raul!
I spoke to Dhivya today for rescheduling my flight and she was very helpful to schedule my alternative flight. Thanks Dhivya for your help.
The Customer Executive Parag really done a good job regarding flight reschedule.Thank you so much
Based on analysis of 140 reviews rated 1-2 stars for Travel Trolley
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I normally would not write a negative review, but i cancelled a ticket less than 24 hours after purchase amd more tha...”
“I booked international flights through Travel Trolley for myself and my young children, spending over £2,000 — and I...”
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Travel Trolley is an online platform specializing in providing users with the ability to search and compare cheap flights from the UK to India. The website facilitates various travel options, including one-way, return, and multi-destination flights, making it a convenient resource for travelers seeking affordable airfare. Customers can easily input their departure and arrival details to find suitable flight options tailored to their needs. The company primarily serves individuals and families planning trips to India, whether for business, leisure, or visiting family. By aggregating flight information from multiple airlines, Travel Trolley aims to simplify the booking process and help users make informed travel decisions. The platform is designed to cater to a diverse audience, ensuring that travelers have access to competitive prices and a range of flight options.
Travel Trolley receives a mix of feedback from customers, with a notable portion expressing dissatisfaction. Many reviewers commend the helpfulness and service provided by staff members like Harleen and Spencer, highlighting their ability to resolve issues efficiently and provide a positive booking experience. However, a significant number of consumers report frustrations with the booking process, citing difficulties in receiving tickets and delays in refunds. Complaints about customer service are prevalent, with some customers labeling the agency as unreliable and accusing it of being a scam. Issues such as last-minute flight changes and unprofessional handling of bookings contribute to the negative sentiment. Overall, while some customers appreciate the assistance from specific staff, the recurring complaints about service reliability overshadow the positives.
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