Travel Counsellors Reviews

We dealt with our Travel Counsellor, Shelley Bickley, and everything was perfect from start to finish. We didn’t know where we wanted to travel to, but Shelley made some great recommendations and we had a great holiday.

Faultless from start to finish. Went above and beyond to make sure we got the perfect holiday for us. Cannot thank Tracy enough!

excellent organisation from our travel counsellors team in Gibraltar

Caroline was amazing! So helpful and a great knowledge of the hotels and locations. We had a trip of a lifetime!!

Our second family holiday booked through Grant at travel counsellors and we have nothing but good things to say! It is clear that Grant is very passionate about holidays and really knows his stuff! He genuinely wants you to have the best experience possible and goes the extra mile to ensure it will be. We had a slight panic being stuck on the M1 for an hour on our way to the airport but thankfully we made it as the flight was delayed!! The airport lounge that Grant had sorted out for us when booking was very much needed and appreciated after this stress - thank you! Assisted travel was also sorted out for a family member making the journey so much smoother for us. We would highly recommend booking through Grant after another lovely holiday! :)

This was an absolutely brilliant holiday from start to finish. Keeley Ireland, our agent, ensured that the various components of the holiday - land based travel, including the Rocky Mountaineer train, hotel accommodation and cruise - were arranged perfectly.

Julie took a great deal of trouble to arrange good flights for me. From beginning to end everything was great and I felt that if anything went wrong I had someone to call on.

Another holiday found, booked and enjoyed completely stress-free thanks to Lucy. Thank you!

As usual the staff were friendly and helpful and gave us exactly the type of holiday we were looking for. There was some misinformation given from their communication with the travel provider but this was quickly ironed out.

I found Clare Hyatt to be friendly knowledgeable and extremely helpful. She was readily available, managed things quickly and efficiently - what was particularly nice was that she never tired of me. It was our first experience with TC and our first cruise with plans at both ends, so I had many questions and return calls. She went above and beyond and everything she said that she'd organised went smoothly and to time. I would highly recommend TC and Clare Hyatt, if I was to book another trip I would gladly use them.

Everything went totally smoothly and we really didn’t have to worry about a thing. From being checked in and having seats reserved on flights to tours and taxis; everything was done for us. Henry from Discover Banff Tours who took us to the Columbia ice fields and Ansar from Tripshepherd tours were exceptional guides and worthy of note. The staff on the Rocky Mountaineer made us feel extremely special. I would recommend the Rocky Mountaineer as a must if you are in British Columbia. Last but definitely not least, Cheryl from Travel Cousellors who arranged our tour was super efficient. I have never travelled much so asked many daft questions which Cheryl answered promptly and efficiently. Prior to leaving Cheryl printed out all our documents and arranged them in a handy folder. Perfect!

Karon managed to find us some really well priced hotels that didnt come up in my searches, in some relatively remote an untouristy places for our cycle tour of the Netherlands. All accomodations were spot on and interesting (especially in Den Helder where there was a bowling alley attached and Rotterdam where we literally stayed on a converted ship). Communication was always fast and easy and I may have just been converted to travel agents after years of using Booking and Hotels.com.

Helena always takes care of us this is the second time using her services, she is always on hand to help even when you are away and really helped me get things sorted friendly throughout and even brought us our tickets

Emma is amazing, always exactly as she says. Thank you once again for a fabulous trip xx

As always Dona went above and beyond, to make it a hassle free and enjoyable experience. She also recommended this hotel and it was fabulous. She makes going away easy and stress free ! Highly recommend her.

Great Service

Booking with my travel counsellor Darren Morrison is so easy He knows what I like and always delivers

Fabulous holiday booked through Louise Mitchell @travelcounsellors. Every detail meticulously planned and organised from flights/train tickets/attraction entry tickets & personal guides. Support from ‘Inside Japan tours’ customer service was also faultless. Could not recommend highly enough. Absolutely Fantastic trip!

Our Travel Counsellor (Stephanie Rea) was amazing in helping tailor our holiday to our requirements. With providing us with different options so we could see what suited us best. Once we had decided on what we wanted they took care of everything for us making the holiday as stress free as possible. Would definitely recommend and will be using again.

Wonderful Service! Everything was amazingly organised and we were kept up to date with plane delays, check-ins etc..We felt really cared for & seen. The accommodation and car hire were seamlessly organised and exactly what we needed and wanted.