Travel Counsellors Reviews

Lucy is helpful and will always get back to you with useful information. Paperwork is clearly marked and easy to follow plus she is always available via txt if there is a problem whilst away.

Nadia knows everything about travelling. Her travel recommendations are impeccable. I always trust her advice. Nothing is ever too much trouble and if there are ever any hiccoughs while travelling, she responds straight away and resolves things asap. I always use her to travel anywhere and recommend her highly

We used the travel counsellors to book our holiday which was great. Having been recommended by a family member, using Gayle took all the stress out of booking a multi centre holiday. She organised everything for us, including all the transport and car hire, booked our trips and gave us a good selection of hotels to choose from. Would highly recommend.

I couldn’t have had a better time in Bordeaux without my travel counsellor, Jill was very helpful and understood straight away what I wanted. I was very impressed with how knowledgeable Jill was, she offer plenty of activities suggestions and was able to do some very last minute changes with my train tickets! Thank you very much Jill, I had a great holiday.

We had an idea for a New York holiday extended to tour certain parts of New England. Having spoken with Leander and given her the locations and preferred travel dates she came up with three amazing itineraries, each tailored to our wish list but with differing travel options and routes. We choose our favourite but Leander was happy to tweak things as we needed. Given the bespoke nature of the trip and some touring, we stayed in a total of 5 different hotels, so not a straight forward booking. We felt assured checking in at each hotel as we had Leander's and Travel Counsellors number at hand should we need them. We didn't need to call as the hotel reservations and payments where all taken care of. We had some local taxes to pay but each was explained by Leander when choosing the itinerary, so expected. We had one slight query by hotel reception at our last check in but was resolved quickly by the hotel itself. Leander was also able to incorporate Go City passes into the trip for New York and Boston. We also had the option of adding car rental but decided to make our own booking for the car on this occasion. The flights were also booked by Travel Counsellors. We had BA travelling out to New York, from Manchester via Heathrow and there was a problem with some of the luggage being delayed but this was down to the airline. Again, we felt reassured that Leander would help if needed but the luggage was delivered to our hotel soon after. Our return flights went from Boston to Manchester via Heathrow. I would choose Leander again for a holiday, especially with bespoke or out of the ordinary needs. Travel Counsellors did an excellent job and we thoroughly enjoyed our holiday.

Could not have done this without travel counsellors expertise. Got us to a country with no airport and rail , co ordinated our journeys so no waiting round unnecessarily.

Great personal service from our Travel Counsellor, Paula. We've used Paula previously to organise holidays, this time around we didn't know what we wanted. Paula went to great lengths to find great options for us, that we wouldn't have considered ourselves.

Fantastic from start to finish. Debs was an absolute star. It was so nice to have the pressure taken off me. Always on the end of the phone which was a great comfort. The booked assistance through both airports was a godsend. Definitely recommend.

Steph was fantastic from start to finish, wouldn't hesitate to recommend her to anyone. I'd give her 10 stars if I could.

Another amazing holiday booked with Vanda no hassle just simple care free travel Vanda takes all the stress out of checking in I would not book with anyone else

We’re very happy with our holiday we booked from Gillian. Thanks very much ☺️👍

Great service as usual from Katja. Always available and always gives 100%.

Elan built our holiday to meet our needs and delivered the holiday of a lifetime! Every step of the way from transfers, flights, accommodation and excursions was timed and delivered perfectly. We would not book a holiday without contacting Elan first as I know she can meet our needs and is competitive in pricing too.

Martin is the best travel agent ever. He listens to your needs and secures you the best holiday. Having never cruised before we had so many questions and Martin was always on hand to answer them and give his advice from his years of experience. I will not have anyone else book my holidays from now on. Thanks Martin for a truly memorable cruise holiday your the best!!! Martin always goes out of his way to highlight the key features and benefits of the holiday so we knew exactly what to expect. Martin always gave us the benefits of booking with him and it made us feel safe and secure rather than just book online. Martin also closed the sale without being pushy we naturally wanted to book with him without having to be asked shall we get that booked today. Thanks again Martin and cannot thank you enough!!

We have been using Liz Standley for circa 5/6 years and have has as many of those special trips. Always a great experience, super helpful and knowledgeable and prices are very reasonable. Always goes the extra mile to help with travel plans, hotels are always lovely. Keep up the good work and thank you.

Great personalised custom service Gwyneth made a real effort to understand my needs and answer a variety of questions (from the sensible to random) to make sure my trip worked out. Highly recommend using Gwyneth for any travel bookings

We have just returned from a family trip of a lifetime to the Maldives which was fully arranged and booked for us by Joanne Cowdery at travel counsellors. The support she provided throughout was second to none - from sourcing the location and accommodation to suit our needs and budget, booking parking, insurance and airport lounge for us, keeping in touch throughout the run up to the holiday always available to answer any questions and support with all relevant matters - we really couldn’t have asked for more. The holiday was amazing and went as smoothly as possible - we credit this to Joanne for her meticulous planning and knowledge of the holidays/resorts she recommends. Would fully recommend her to anyone looking to book a getaway, no matter how big or small. She just takes the stress out of it all. Thank you Joanne 😊

Just got back from a wonderful two weeks holiday at the Hotel Pestana Dom João II in Alvor booked by our Travel Counsellor - Sandra Killick. It was a great holiday made all the more special by Sandra managing to secure for us a hotel room on the 3rd floor with a large balcony and spectacular views of the beautiful sea and Alvor beach 😎

Victoria always goes above and beyond when sorting out a holiday for me and my friends. Nothing is too much trouble. She's available if I need to ask a question and will always respond.

Jane at Travel counsellors is so helpful friendly and personable. She helped us from start to finish on choosing our perfect holiday. It’s was amazing and we will certainly be using her again next year.