Travel Counsellors Reviews

Naomi was fantastic, so helpful and knowledgeable. We went on holiday knowing everything was done and we had her/TC support the whole time if needed.

Our first time booking with Travel Counsellors. Helena Paton was absolutely fantastic from start to finish. Finding a range of resorts and accommodation for us to look at , listening to our needs and requests, never any pressure, just so lovely and helpful. We finally settled on the most wonderful place. Helena was always on hand leading up to our holiday to answer any questions, get in touch with the accommodation to ask questions on our behalf, check us in on our flights, and providing all our documentation. Such a first class service. We will 100% be using Helena again. Absolutely first class :)

Great experience

Tanera made my daughters holiday seamless and stress free. What an asset to this company. Thoroughly professional, prompt and reliable. I will definitely look to her next time I have travel plans.

The whole experience was wonderful

Natalie Watret goes above and beyond and is ever the professional. We booked Disney Paris and Paris for our annual summer holiday. Had never been to either. Natalie provided so many options and made sure we were happy at every stage in the process. We had the best holiday!

We are having a very special year with lots to celebrate! So planned a trip to New York. Helen was amazing as always, the holiday was planned day by day, the attractions and restaurants, Helen booked everything and went out of her way to help. I asked a lot of questions and she was happy to get me the answers. The holiday was one we will never forget. Helen made everything perfect with all of her help.

I have booked with Helen Sutton many times now. She cares about getting our holiday experiences right and so takes time to find out what we are looking for. This trip was just perfect, a beautiful hotel in a gorgeous location. Three weeks before we had to swap our dates and Helen just took care of everything we needed and sorted it.

Great service from start to finish. Claire kept me informed at all stages. A few plane changes resulted in a few mixed up seat allocations but it was all sorted by Claire without any hassle at all.

Michelle was incredibly helpful , nothing was too much trouble. She booked our trip to Amsterdam and managed to book a really nice hotel located centrally and flights for a great price. She checked us in for our flights and made our trip really easy. We are now using Michelle to organise a special trip to New York. Would definitely recommend. We will not be trawling the Internet for a holiday again!

Smooth seamless streamlined, sooo well organised, fantastic

The downside to the holiday was that the hotel only catered for the Spanish and Portuguese. Only about 3 British families in the whole hotel which made it hard for the kids to make friends. Nobody spoke English including the entertainment so the kids couldn’t attend the entertainment or kids clubs. The hotel is clean, food and pool are good. However you are told where you have to eat each night. Still had a good time but wouldn’t go back as we didn’t really feel welcome being British. Raised this with the Jet2 rep but was just fobbed off with apparently it being in the small print somewhere that it was a Spanish hotel.

My travel counsellor is amazing. The service is exceptional and everything ftom start to finish was superb

Rachael looks after me with all my travel requests from start to finish No hassle, just a safe feeling when I am travelling that she is only a phone call away

Great service

Incredible service from Suzanna Lee our TC. Literally faultless communication - helped us consider other options which meant we ended up with a pretty much free car hire and we were ATOL protected for a holiday we’d only thought we’d be able to book as separate direct components. Incredible break and Sooz added all the thoughtful little touches we could ask for!

Pamela was absolutely brilliant before during and after our holiday. I would highly recommend her. Very efficient and always willing to help.

I contacted Janine to help plan our summer break . As always she came up trumps and before we knew it we were booked in for our holiday in Vilamoura. Nothing is ever too much bother for Janine. We had a brilliant time staying in the marina area recommended by Janine.

This was our fourth holiday arranged by Sarah, a wonderful service as always!

Catherine booked our flights to Crete. As always the process was prompt, seamless and factored in all our needs. The app had all the documents in one place and we only needed to drop off our luggage , so stress free. This year I also got to know Rob who is also great👍 . On a separate matter Catherine sourced a package holiday for my 18 year old son and his girlfriend on their first holiday together and I could totally relax knowing that booking through Catherine they were in safe hands and they had a wonderful time. Thank you 🤗x