Rob Reif
1 reviews•New Reviewer
over 2 years ago
virtually no customer service.
Helpful?
TrustScore
2.0
Poor
27
5
5
3
90
130 reviews in total
11 months ago
The pump was just what we needed at a great price and got to us fairly quickly.
Based on analysis of 93 reviews rated 1-2 stars for Toolots
“Customer service is abysmal and absolutely unacceptable”
“Can not get anyone on the phone to resolve a wrong shipment issue”
“They sent me the wrong item, and now I have to deal with a frustrating process just to get it returned and refunded”
“I have ordered a commercial grade dehumidifyier from this company”
“Do NOT do business with this company”
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Toolots, Inc. is an international B2B online marketplace that specializes in providing factory direct industrial equipment, parts, and supplies. The company aims to connect manufacturers and suppliers with businesses seeking reliable industrial solutions. By offering a diverse range of products, Toolots caters primarily to small and medium-sized enterprises that require efficient and cost-effective equipment to support their operations. With a user-friendly platform, Toolots enables customers to browse and purchase a wide variety of industrial goods, facilitating a streamlined buying process. The company emphasizes the importance of reliability and speed in fulfilling customer needs, making it a valuable resource for businesses in various industries looking to enhance their productivity through quality equipment and supplies.
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Reviewers frequently report negative experiences with Toolots, citing customer pain points more often than praise. Common complaints include order, service, customer, customer service. A smaller set of reviewers mention positives such as great, price, product, order. Overall sentiment is predominantly negative based on 130 reviews and an average rating of 2.0 stars.
