TokyoTreat

4.59 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.59 out of 5 stars
Excellent
5 out of 5 stars
810
4 out of 5 stars
104
3 out of 5 stars
15
2 out of 5 stars
8
1 out of 5 stars
63
1,000 reviews in total

Review summary

TokyoTreat is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Absolutely amazing treats

Absolutely amazing treats, can't wait to try more!

1
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

SCAM

SCAM! Auto renewed my subscription without my consent, refused to refund. I'll be reporting this as fraud to my credit c...Read more

1
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

The tokyo treat snack are unique to me…

The tokyo treat snack are unique to me and my family! Its nice to get a taste of tokyo japan from time to time. Its alwa...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great product

Great product. Super diverse snacks and tasty flavors. The soup was king and the Hello Kitty gummies unreal. Would like ...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
selena strand
selena strand
1 reviews
5 months ago
5 out of 5 stars

If you love candy, this is really it

I love their candy, it's really worth the price🫰

Helpful?
Trena Winters
Trena Winters
1 reviews
5 months ago
5 out of 5 stars

We love them!!

The treat boxes arrive at the beginning of each month and contain lots of excellent snacks! There is a lot of information included explaining each item and gives some helpful information about Japanese culture.

Helpful?
5 months ago
5 out of 5 stars

This was my first time ordering…

This was my first time ordering TokyoTreat, but I didn’t hesitate and went straight for the 12-month subscription — right after coming back from Japan! It really fills the gap and brings Japan a little closer to us. The flavors, the quality – everything exceeds expectations. Even the boxes are super useful afterward for storing things around the house 😄

Helpful?
heyhell
heyhell
1 reviews
5 months ago
5 out of 5 stars

Unique

The unique items and flavours are all interesting and exciting. Really fun trying the different flavours

Helpful?
Andy
Andy
1 reviews
6 months ago
1 out of 5 stars

Bad service and bad customer service

The options were either the same items with a few different flavors or just all together poor selections. It's a shame they spend most of their money on marketing rather than the products. I would only recommend this if you really have the money to burn, because you can probably get better international candy at your airport.

Helpful?
Emma Ferguson
Emma Ferguson
1 reviews
6 months ago
5 out of 5 stars

Excellent treat box

Our first box arrived very fast and is full of loads of tasty surprises to keep us going. We are looking forward to next month already!

Helpful?
Joe Ireland
Joe Ireland
1 reviews
6 months ago
1 out of 5 stars

POOR CUSTOMER SERVICE AND POLICIES

Fair warning to all that wish to subscribe - good luck canceling. You will only receive a notice after your card has been charged (watch out for the auto-renewal!) and even when you notify them within hours they have an unwavering no-refund policy. Buyer beware!!!

Helpful?
Denise
Denise
1 reviews
6 months ago
4 out of 5 stars

It's a great box...lots of treats

It's a great box, you get several items, they are good size and each box is themed. It comes around the same time each month, no issues with delivery. You get a full size kitkat in ach box, different flavor each month.

Helpful?
Sonja
Sonja
1 reviews
6 months ago
5 out of 5 stars

The best!

Tokyotreat has been bringing joy to my doorstep for many many years and to three different countries I lived in and I can say they service and quality has been consistent and great. I think the content of all their different boxes always fits the price, they put a lot of effort into the little booklets they add and you can just tell that it was made by real people. When I did need support because something went wrong (usually my mistake, I cannot recall a time they made a mistake with my boxes) their support is fast, friendly and sweet. I just had a horrible month and forgot to skip my boxes which led to a bit of a budget problem for me and their support was able to find a solution that worked for both parties. I LOVE that they are not a victim of AI support bots and I hope that it will stay this way. I just have no improvement points, this is a great service with great people. 💜

Helpful?
Chris F
Chris F
1 reviews
6 months ago
4 out of 5 stars

M'y first Tokyo Treat Box

I received the box quickly and so far I am living everything that i had tasted so far. I will definitely continue to buy this boxes.

Helpful?
J.W. Moore
J.W. Moore
1 reviews
6 months ago
5 out of 5 stars

90% Perfect

I enjoyed most of the snacks in the box. There was only one that I couldn’t get past the texture. But for the most part, it was delicious!

Helpful?
Skyler Kramer
Skyler Kramer
1 reviews
6 months ago
5 out of 5 stars

Im in love with these snacks

Everything taists so good, and I live all the details like the book. With stuff all about Japan, what stores sell what there, cute stuff about anime characters and what everything is. My boyfriend got me a subscription as a gift. And this is more then I could have asked for. Plus we get to have tokyotreat snacks, and anime night, and its so fun. Personally I wanted this for a long time, but I really think anyone would love a gift like this!

Helpful?
6 months ago
5 out of 5 stars

Oh wow

Oh wow This japanese Box is so cute and Yummy So many different Things

Helpful?
CB
CB
1 reviews
6 months ago
5 out of 5 stars

Tasty!

Great variety of delicious Japanese snacks. Everything has tasted great and has been super fresh.

Helpful?
Michaela
Michaela
1 reviews
6 months ago
5 out of 5 stars

Love the theme as always

Love the theme as always, and the pans flip is always a highlight, I love learning about what products I was given in each and every box. Honestly always a highlight

Helpful?
DIRE WOLFK
DIRE WOLFK
1 reviews
7 months ago
4 out of 5 stars

Brilliant food

Brilliant food, presented in a beautiful box

Helpful?
Tessa Skaggs
Tessa Skaggs
1 reviews
7 months ago
5 out of 5 stars

Tokyo tree is one of the best things. That mean my kids have experienced

I loved it so much. My kids did too was filled with quite a bit of treats from Japan.

Helpful?
7 months ago
4 out of 5 stars

Overall well

Shipping took longer than expected, but still quick from Japan.

Helpful?
Nora Grande
Nora Grande
1 reviews
7 months ago
5 out of 5 stars

I love the snacks!

I love the snacks!

Helpful?
Esther Egan
Esther Egan
1 reviews
7 months ago
5 out of 5 stars

Excellent value for money

Excellent value for money and a really nice variety of sweet and savoury snacks with stuff that I might’ve heard of before and stuff that I really had never seen. It was a great way of getting a lot of variety or not having to break the bank by buying big bulk packs which you might not necessarily enjoy.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About TokyoTreat

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.