Kat i am very happy with your help…
Kat i am very happy with your help today this morning

5 months ago
Called them 3 days prior to make a payment and set up a direct debit as my debit card is stolen and awaiting a new car, they took the payment, set up a direct debit… Then called two days later to say... See more
6 months ago
I spoke to a lovely lady and she was so helpful made everything easy for me to understand as i was a bit confused about everything. She was so understanding of my situation which made me more comforta... See more
6 months ago
Nice man Avi Sorted me x
6 months ago
Spoken to a man called Akeel and he was very helpful, well spoken and very understanding. Was great help when it came to discussing my debt and helping me out with an affordable payment plan. Thank y... See more
Kat i am very happy with your help today this morning
Spoke to Aquil today, he sorted everything out for me. Very friendly and put me at ease.
Got the final £50 on my account then been slapped with £122 in court fees feel like I’ve been scammed
Very helpful and friendly, I spoke to Kat on the phone today and she was lovely and dealt with my query perfectly.
Kat was very pleasant and help me get my problem sorted very quick she was also very polite and professional.
Very very helpful customer advisor today when in need of assistance from some errors from previous interactions with company, thanks for your prompt help Reece
Terrible company. Trying to tell me that I've missed a payment when I haven't and then as I'm a breathing space plan with is run by the government they still try and get me to pay when they are not allowed to do this while on breathing space
Clint was very helpful and informative. Highly recommend.
I have been talking to keo today he has sorted everything out for me he is such a nice guy keo made sure I understand everything and made me feel comfortable thank you
I spoke with a girl called Eloise and she was so helpful and explained everything in full. So quick and easy. Thank you!
Excellent service by Connor thank you for helping me
Aiden who rang me up today and helped me get everything sorted and in order was very friendly, very helpful and understanding & cannot recommend him enough and the company, made the situation a lot less Daunting.
Thank you for resolving my payments, have set up a payment plan
Spoke with a guy called Declan who was super helpful, got everything sorted for me, quick and simple. Excellent service
Great service and very helpful from keo good outcome and happy with the service
Spoke with Ash who was amazingly helpful. Answered all my questions and suggested the best route for me
Clint was very professional and helpful made me feel at ease as was really worried phoning you to sort this debt out great work clint
Keo who I spoke to today kindly explained everything to me. He was very professional and the whole conversation took less time than it took to drink a cup of coffee. Thank you.
I have been dealing with a guy called Aiden who has been absolutely fantastic, without him I would of been lost. So helpful and I found this company to get vert understanding and extremely helpful thank you atv TM Legal and especially Aiden.
The gentleman I spoke to was really nice, very helpful, not judgemental and completely understood
Based on analysis of 70 reviews rated 1-2 stars for TM Legal
“Called them 3 days prior to make a payment and set up a direct debit as my debit card is stolen and awaiting a new ca...”
“this fifth payment failed (i didn't have money in bank account), which they said i'm now in severe arrears as it fail...”
“They keep putting fake reviews to control the 10% of bad ones, c'mon Trustpilot, sort them out”
“Please do not give your standard generic response with the usual false names, and again I see more false 5 star reviews”
“Review number 6, but this time a letter headed by TM Legal but now saying Perch Capital Limited v myself”
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TM Legal is a specialist law firm based in the UK, authorized and regulated by the Solicitors Regulation Authority. The company focuses on providing debt recovery and litigation services to both individual and business clients. With a commitment to helping customers navigate legal challenges, TM Legal offers a range of solutions tailored to meet the needs of those dealing with debt-related issues. As a trading name of TM Legal Services Limited, the firm operates within the Perch group of companies, which includes various entities specializing in debt resolution and financial services. TM Legal aims to assist clients in understanding their legal options and managing their accounts effectively, ensuring transparent communication throughout the process. Their dedicated services cater to a diverse clientele, from personal debtors to corporate entities seeking legal support in debt recovery matters.
TM Legal receives overwhelmingly positive feedback from customers, with many praising the staff's understanding and compassionate approach during difficult times. Reviewers frequently mention how helpful and efficient representatives like Ranell, Ash, and Bianca are, often alleviating stress and providing clear explanations. The customer service experience is highlighted as a strong point, with many expressing gratitude for the support received. However, a small number of critical reviews raise concerns about the company's legitimacy and payment practices, suggesting that some feel misled or pressured. Despite these negative sentiments, the majority of consumers appreciate the professionalism and care shown by the staff. Overall, TM Legal is viewed positively, with a strong emphasis on helpfulness and understanding.
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