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HomeShopping & FashionThe Underfloor Heating Store Reviews

The Underfloor Heating Store

4.689 out of 5 stars
4.689 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.689 out of 5 stars
Excellent
5 out of 5 stars
872
4 out of 5 stars
50
3 out of 5 stars
19
2 out of 5 stars
13
1 out of 5 stars
46
1,000 reviews in total

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Featured Reviews

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POPULAR
Paula O’Connor
Paula O’Connor
5 out of 5 stars
5/5

Very quick delivery free of charge and…

Very quick delivery free of charge and easy to cut tile backer board

🔥 High engagement
POPULAR
gm
gm
4 out of 5 stars
4/5

Resonable price

Resonable price. Fast delivery.

🔥 High engagement
POPULAR
Ben Ross
Ben Ross
1 out of 5 stars
1/5

Out of stock

I ordered an air conditioning unit and received a shipping notification shortly after, which gave me confidence in the p...Read more

🔥 High engagement
POPULAR
customer
customer
5 out of 5 stars
5/5

Good product well priced ,

Good product well priced , Came promptly

🔥 High engagement

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patrick crowther
patrick crowther
1 reviews
6 months ago
5 out of 5 stars

5* Partnership

placed the order as usual came back quick with delivery arrived within 2 days value and used many times and the quality is excellent and a price to match - we continue to use when when ever we need Under floor heating for our clients

Helpful?
Jaz B
Jaz B
1 reviews
6 months ago
5 out of 5 stars

Legends

These legends don’t just deliver underfloor heating—they deliver trust, precision, and pure customer joy in shrink wrap. I’ve ordered multiple times, and every experience has been 🔥. Had a query on my first order and spoke to a lady who was so helpful, she practically solved world peace while sorting my delivery. Since then? Every single parcel—on time, airtight, faultless. This isn’t just a company—it’s a flipping movement. My “Go-To”? Nah. This is my “Won’t-Go-Anywhere-Else”. Would I recommend them? Only if you enjoy flawless service and toasty floors. To the team: Keep doing what you do—’cause you’re not just heating homes… you’re warming hearts..!

Helpful?
Robert Todd
Robert Todd
1 reviews
6 months ago
5 out of 5 stars

Flawless from start to finish

Flawless from start to finish. Very simple and concise product descriptions and flexible ordering process made it one of the easiest purchases in this entire project.

Helpful?
Saps
Saps
1 reviews
6 months ago
5 out of 5 stars

Excellent

Quick and efficient process and next day delivery!

Helpful?
MR	ASHOK	GOHIL
MR ASHOK GOHIL
1 reviews
6 months ago
5 out of 5 stars

just great quick and fast delivery

just great quick and fast delivery

Helpful?
Rob Bush
Rob Bush
1 reviews
6 months ago
5 out of 5 stars

The place to look for underfloor heating

Easy to use website. Good price. Very happy.

Helpful?
Dr Brian Thurston
Dr Brian Thurston
1 reviews
6 months ago
5 out of 5 stars

Very prompt service

Very prompt service, and patient explanation of how the heating is installed. Thank you

Helpful?

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Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

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John Worley
John Worley
1 reviews
6 months ago
5 out of 5 stars

Wonderful supportive company that has a…

Wonderful supportive company that has a on hand team for technical back up and customer service, you get to speak to an operative quickly, thanks to Calum especially in technical support, his help quickly identified an error with my order, I was close to ripping up a newly tiled floor, amazing

Helpful?
terry foreman
terry foreman
1 reviews
6 months ago
5 out of 5 stars

I contacted ProWarm recently to get…

I contacted ProWarm recently to get some advice and product information for an upcoming underfloor heating project. Callum was extremely knowledgeable and took the time to understand my requirements, offering practical suggestions Even though I haven’t placed the order yet, their customer service has been excellent — quick to respond and very professional. Based on this experience, I’ll definitely be going with ProWarm for the project. Great first impression!

Helpful?
Darren Fuller
Darren Fuller
1 reviews
6 months ago
5 out of 5 stars

Great service

Straight forward website to navigate, all required products were easy to find and delivery was quicker than expected.

Helpful?
Sujan
Sujan
1 reviews
6 months ago
5 out of 5 stars

The backer boards are of a good…

The backer boards are of a good quality, far cheaper then most places I looked. Delivery was on time. Will definitely use this place again.

Helpful?
Consumer
Consumer
1 reviews
6 months ago
5 out of 5 stars

Always 1st class

Always 1st class, arrived quickly as stated, used this company lads of times

Helpful?
Peter Manning
Peter Manning
1 reviews
6 months ago
4 out of 5 stars

does what is ses

does what is ses

Helpful?
Kenneth McConney
Kenneth McConney
1 reviews
6 months ago
5 out of 5 stars

It was all delivered next day after an…

It was all delivered next day after an online communication so managed to complete job on time and customer is happy. Thank you

Helpful?
Symes Electrics
Symes Electrics
1 reviews
6 months ago
5 out of 5 stars

Great price good service

Great price good service

Helpful?
James Nugent
James Nugent
1 reviews
6 months ago
5 out of 5 stars

All very straight forward ,and fast…

All very straight forward ,and fast delivery

Helpful?
golfmadnutter
golfmadnutter
1 reviews
6 months ago
5 out of 5 stars

Third time of ordering

Third time of ordering, great customer service and ease of ordering. Prices reasonable too.

Helpful?
Mohamed youssef khouili
Mohamed youssef khouili
1 reviews
6 months ago
5 out of 5 stars

Quick delivery

Quick delivery Goods in very good condition One of the best prices Very happy note the first every single time

Helpful?
Daniel Gavanescu
Daniel Gavanescu
1 reviews
6 months ago
5 out of 5 stars

I got to comunicate directly with one…

I got to comunicate directly with one of your sales people. He was very friendly and helpful. He also placed the order very quickly and it came next day as we planned. Great service. Thank you very much. The Pro Worm system is great and I will be using it again. This is my second purchase from you and I highly recomand your company! It was a pleasure to do business with you! Daniel

Helpful?
Pete
Pete
1 reviews
6 months ago
5 out of 5 stars

Delivered as promised

Delivered as promised

Helpful?
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Review summary

Reviewers consistently report positive experiences with The Underfloor Heating Store. Customers often highlight service, delivery, great, good. A minority mention drawbacks around delivery, order, service, ordered. Overall sentiment is strongly positive with an average rating of 4.7 stars across 1000 reviews.

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Based on reviews, created with AI