I am a seasoned traveller and it’s the…
I am a seasoned traveller and it’s the first time I have used this company, absolutely amazing price and service offered. Highly recommend!

9 months ago
I am absolutely appalled by my experience with The Travel House. This company is operating unethically and should be avoided at all costs. They accepted full payment for a booking but failed to issue... See more
9 months ago
Fast response and reasonably priced air fares.
9 months ago
Quick service and helpful staff
I am a seasoned traveller and it’s the first time I have used this company, absolutely amazing price and service offered. Highly recommend!
Excellent customer service. The ticket was issued quickly after payment. The e-ticket was clear and legible for ease of finding reference number. Stella Samson responded within seconds via their WhatsApp enquiry line when I had trouble identifying which is the reference number airline recognised.
Very easy to book flights. Staff very helpful.
Needed a long haul flight for my wife … booked on my tablet and filling the details managed to get my middle name on hers … called the house they wanted £325 to change agreed £225 which was very harsh considering I had booked only two hours before … contacted emirates they said if I had booked with them would have been 40 US.. a lesson always book with the airline .. Graham Hill
I found Mr. Steven Rogers very professional and helpful finding the best available ticket deal.
Exceptionally helpful customer service from Steven Rogers who I spoke to on the phone in order to book flights for my elderly father. He went beyond to ensure the flight could be as smooth as possible. I’d highly recommend this travel firm.
Being able to talk to a real person and a very helpful one is a plus for me. Aron was on the line whilst I filled out all the information needed to change my ticket. I wish it was no so expensive, Next time I will take out the insurance! Thank you
Stella from Travel House was very helpful at finding flights that were suitable for us and at a competitive price. She was thorough and patient and made adjustments we requested. We communicated via WhatsApp, which gave a useful trail to follow and she replied promptly. There was a few hours delay in receiving the email tickets but she messaged to check they had been received. We haven’t flown yet, so hopefully everything will continue to be smooth.
Keep it up great team very prompt
Steven Rogers was extremely helpful, and managed to source the best priced seats on the exact flights on the exact dates that I required. No hard selling of other flights I wasn't interested in.
Ronny did a great job meeting my needs in an efficient and effective way / I would recommend him!
Great service, especially from Russell who went the extra mile to obtain a refund.
Stella Samson was very helpful and assisted with my request with no delay. I booked my flight last minute and leaving within 72 hours so it was great that Stella was able to help me with my wheelchair access and dietary requirement access.
Steven was very helpful and provided a professional service
Great service from Rose. Update on change time flight times.
The travel house team is always helpful and informs me of any changes. Very good experience
Stella Samson was super helpful! and efficient
Very detailed and swift response..Steven was very helpful in explaining the options available and have me the best
Amazing response time and professionalism especially Stella samson
Made a booking for two. Prices were very competative. Confirmation came through straight away and tickets followed through a few hours later (tickets were booked late at night). Superb service, and would definitely use again. Only gave 5 stars, as there are no 6 stars!
Based on analysis of 32 reviews rated 1-2 stars for The Travel House
“They accepted full payment for a booking but failed to issue any e-ticket or booking confirmation”
“To make matters worse, they have not provided any valid evidence of a refund”
“Title: Fraudulent Travel Company – Beware of "The Travel House" I was searching for affordable flights on different...”
“I am absolutely appalled by my experience with The Travel House”
“I booked a return flight from London to Colombo with Sri Lankan Airlines with Travel House yesterday”
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The Travel House is a UK-based travel agency specializing in affordable flight bookings, including both economy and business class options. The company offers a user-friendly platform where customers can search and compare flight deals from over 130 airlines, ensuring they find competitive rates for their desired destinations. The Travel House caters to a diverse clientele, including vacationers, business travelers, and groups seeking tailored travel solutions. In addition to flight bookings, The Travel House provides a range of travel services, including customized vacation planning and group tours. The agency is fully ATOL bonded, ensuring a secure ticket booking experience for its customers. With a team of trained travel experts available for assistance, The Travel House aims to deliver reliable and cost-effective travel solutions to meet the needs of modern travelers.
The Travel House garners overwhelmingly positive feedback, with many customers praising the fast response times and helpful staff during the booking process. Reviewers frequently highlight the efficiency of the service, noting that booking confirmations and e-tickets are received quickly, often within hours. Consumers appreciate the competitive pricing, with several mentioning that they found lower fares compared to other platforms. However, a small number of negative reviews express serious concerns about ethical practices, with claims of fraudulent behavior and issues related to payment acceptance. Despite these critical voices, the majority of feedback reflects satisfaction with the overall experience, particularly regarding the professionalism of agents like Russell and Henry.
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