simple easy and cheap
simple easy and cheap The cash back offer when paying is a gimic. No cash just money off next purchase. The overall expirience in buying the ticket is honest & fair sticking to the original quoted price

9 months ago
I am absolutely appalled by my experience with The Travel House. This company is operating unethically and should be avoided at all costs. They accepted full payment for a booking but failed to issue... See more
9 months ago
Fast response and reasonably priced air fares.
9 months ago
Quick service and helpful staff
simple easy and cheap The cash back offer when paying is a gimic. No cash just money off next purchase. The overall expirience in buying the ticket is honest & fair sticking to the original quoted price
Last min panic getting flight for the next day after complications with original flight and not wanting to go back to the same company, so i phoned The Travel House and spoke with Steve Rogers. He was kind, patient, personable and gave me all the options available and even informed me about other online options not actually being available, which i checked, and he was right. He met all my needs and more and i booked the flight he recommended, without a 50 min transfer in Heathrow (these online deals are sometimes just not possible). I can't recommend him and the company enough. Thanks!
Austin is very helpful, professional and efficient. He sorted my change of flight. Amd the company got me a great deal all round :)
Thanks so much Aaron - really appreciate your help.
I have been watching the price of a flight for weeks and needed to book it last night. Aaron at the Travel House assisted me and now i am on the flight I need to be on!! most pleased, great service
I had to book a last-minute flight to the US for a funeral. :( I usually always book directly through the airline, but The Travel House beat the airline prices by a considerable amount, so after reading the reviews, I booked through them. I am so glad I did - everything was very smooth with my flights & the price was great!
I never used this company before and I was really concerned. My first impressions were good. Aaron called me and help me through the process. He was very polite, helpful and professional. Thank you Aaron Now I hope all the rest goes well too!
Kevin was my customer service advisor today. He promptly answered my request for assistance at the airport and was very nice, friendly and polite, he also offered his assistance if I needed anything else.
Had bad experience I don’t recommend it
Steven was very helpful and well informed. He could not have been more supportive
Cheapest flights we could find. Had never even heard of the Travel House before so was a little concerned (price almost too good to be true). However after seeing mostly positive reviews decided to use them. Flights booked and airline reference provided and I have since booked my seats etc online through the airline. Haven’t flown yet but if there are any issues/cancellations at this stage I guess that would be the airline issue and not within the scope of Travel House.
It was very easy to book our flights at a superb price and we received confirmation within an hour
Aaron was amazing- made a mistake with my name and managed to change it - very helpful
Dealt with Aaron who sorted our flight details quickly and efficiently. Highly recommend.
I was suspicious when I saw the prices thinking it must be a scam but not only was the price a third of the what was shown on the airlines on website, I got to deal with a lovely human being - thanks Austin. Will be using the the Travel House for all future flights.
Amazing team, Rosie and Russel were perfect in responding and aiding me in any issues I had. Will 100% use their services again
Very appreciative of Aron Smith helping us to get this booked swiftly due to the limited space and for a good price!
Had an amazing experience with Russell. He helped book my flight, offered expertise on airlines and talked me through flexible travel options. He responded fast and clearly too. Thank you for your kindness and help!
Kevin went above and beyond to help us very kind very polite extremely helpful I said if I have any problems in booking my seat so I can call him and he will help me book them cannot praise the man enough absolutely fantastic. He's a credit to your company, well done Kevin thanks Michelle Sanderson and Antony Lusted
Very helpful and attentive. Nicky was fantastic in answering all of my questions and letting me know of any changes to my travel schedule.
Based on analysis of 32 reviews rated 1-2 stars for The Travel House
“They accepted full payment for a booking but failed to issue any e-ticket or booking confirmation”
“To make matters worse, they have not provided any valid evidence of a refund”
“Title: Fraudulent Travel Company – Beware of "The Travel House" I was searching for affordable flights on different...”
“I am absolutely appalled by my experience with The Travel House”
“I booked a return flight from London to Colombo with Sri Lankan Airlines with Travel House yesterday”
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The Travel House is a UK-based travel agency specializing in affordable flight bookings, including both economy and business class options. The company offers a user-friendly platform where customers can search and compare flight deals from over 130 airlines, ensuring they find competitive rates for their desired destinations. The Travel House caters to a diverse clientele, including vacationers, business travelers, and groups seeking tailored travel solutions. In addition to flight bookings, The Travel House provides a range of travel services, including customized vacation planning and group tours. The agency is fully ATOL bonded, ensuring a secure ticket booking experience for its customers. With a team of trained travel experts available for assistance, The Travel House aims to deliver reliable and cost-effective travel solutions to meet the needs of modern travelers.
The Travel House garners overwhelmingly positive feedback, with many customers praising the fast response times and helpful staff during the booking process. Reviewers frequently highlight the efficiency of the service, noting that booking confirmations and e-tickets are received quickly, often within hours. Consumers appreciate the competitive pricing, with several mentioning that they found lower fares compared to other platforms. However, a small number of negative reviews express serious concerns about ethical practices, with claims of fraudulent behavior and issues related to payment acceptance. Despite these critical voices, the majority of feedback reflects satisfaction with the overall experience, particularly regarding the professionalism of agents like Russell and Henry.
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