The Travel House Reviews

Never used them, never even heard of them until we had two calls on a Sunday night, one at 20.50pm. Called back and insisted I gave them my name and flight details. Wouldn't just take my number to remove me off the database, I got annoyed so they hung up. I don't appreciate being called at that time by anyone on a Sunday evening, never mind a cold call. Reported to ICO.

Great service, responsed to me on a weekend through whatsapp. Receieved my booking ref within a couple of hours after booking! Deffo recommend! P.S thanks to Stella Samson for replying to my whatsapp messages on a Saturday evening!

Great response from Aaron. He was fast and clear and found me a great flight.

I tried to book a flight with them after they were recommended by Google Travel. Avoid them at all costs. If there's a change even before they send you the e-ticket, they ask for more money and hang up on you if they are not satisfied with your answers. I called my bank while the transaction was still pending to reverse it, and my bank did so immediately. I notified them that I would no longer continue with the transaction, and I received WhatsApp messages with threats, saying I would only get my money back if I paid a £75 fee per person before 10 PM. I didn’t pay, and the next morning I found the money withdrawn without my consent. I contacted my bank, they are going to issue me a new debit card, and blocked them from making any further payments. I’m waiting to report them to the police. Now, I will report them to ATOL and ABTA. They use English names when interacting with you, but they are Indian. Avoid this travel agency at all costs before they ruin your vacation and take your money. Edit: they stopped reply to my questions. They completely disappeared! Stay away from these people

Austin was most efficient in booking the exact flights I wanted

Very easy to find what we were looking for, at a very competitive price.

Rose has kept us updated with all the changes to our flights in a polite and efficient way !

Really helpful and patient.

Sofia was really helpful and addressed my concerns perfectly, would recommend!

Very straightforward dealing with this agency. I had a snag with my card payment but the agent Ronny kindly held the price for me while I sorted that out, which took almost 24 hours. And a competitive price too.

Aaron Smith best helpful in finding correct flights

I am being forced to pay £250 just in fees to change my flight. More than double what the airline charge.

Great communication even out of working hours, Kevin is really helpful and to deal with, second time ive dealt with Kevin easy simple transaction

The process is very easy and I had a couple of questions and Nicky responded extremely quickly. I have travelled using the Travel House before and will no doubt use them again. Nicky has ensured I have all the necessary details to check in to my flight.

Great flight prices. Easy to book online. An extremely helpful sales person, Austin. Will definitely book flights to the US using this company again.

Steven Rogers was so helpful in getting me the right travel arrangements for my family. I'm so very happy with the help I received.

Very good help from Steven

Steve rogers was on hand and made everything so smooth. A great service!

Steven Rogers was very friendly and helpful and patient. I really appreciated Thanks a lot

Happy with the services and appreciated the assistance given by Rose for the change of itinerary.