Fantastic customer support
Not only did they install our system perfectly, but their ongoing support has been exceptional. Had a minor issue months later and they came out same day to fix it under warranty. This is how business should be done.
A day ago
Not only did they install our system perfectly, but their ongoing support has been exceptional. Had a minor issue months later and they came out same day to fix it under warranty. This is how business... See more
A day ago
Thefreezepipe transformed our food storage capabilities completely. From initial design to final installation, everything was handled professionally. The energy efficiency improvements alone have alre... See more
A day ago
The technical work was competent and our system functions properly, but I expected a bit more for the price point. Installation took longer than quoted and there were some minor issues with cleanup af... See more
A day ago
The installation went well overall but there were a few hiccups with scheduling that caused delays. The final product works as advertised and their warranty service has been responsive when needed.
Not only did they install our system perfectly, but their ongoing support has been exceptional. Had a minor issue months later and they came out same day to fix it under warranty. This is how business should be done.
Thefreezepipe transformed our food storage capabilities completely. From initial design to final installation, everything was handled professionally. The energy efficiency improvements alone have already started saving us money. Highly recommend for any commercial refrigeration needs.
The technical work was competent and our system functions properly, but I expected a bit more for the price point. Installation took longer than quoted and there were some minor issues with cleanup afterward. Not bad, but not exceptional either.
The installation went well overall but there were a few hiccups with scheduling that caused delays. The final product works as advertised and their warranty service has been responsive when needed.
We've been using Thefreezepipe for our restaurant's walk-in freezer installation and they delivered exactly what we needed. The team was professional and the system has been running smoothly for 6 months now. Only minor issue was the initial consultation took longer than expected, but the end result was worth it.
The technical work was excellent - our freezer system works perfectly and maintains consistent temperatures. However, communication during the project was sometimes lacking. Had to follow up multiple times for updates. The final result speaks for itself though, and their technicians clearly know their stuff.
Quality work but definitely not the cheapest option out there. You get what you pay for though - the system has been rock solid for over a year now.
The end result was good and our freezer works great, but the project took about 3 weeks longer than originally promised. Communication could have been better during the delays. Once they got going though, the work was professional and thorough.
Used them for our grocery store's refrigeration upgrade. The team was knowledgeable and the installation was clean and efficient. System performs well and energy costs have decreased noticeably.
These guys really know commercial refrigeration inside and out. Our complex multi-zone freezer setup required custom solutions and they delivered flawlessly. The system runs quieter than our old setup and maintains better temperature control. Worth every penny.
Professional installation and the freezer system has been working great for our bakery. No complaints about the quality of work.
Solid work on our commercial refrigeration needs. They know what they're doing and completed the job on time.
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Thefreezepipe appears to be a business that specializes in freeze-drying or cryogenic pipe services, likely offering equipment or solutions for industrial freezing applications. The company may provide pipe systems designed to handle extremely low temperatures or freeze-drying processes for various industries. Their services could include installation, maintenance, or supply of specialized piping systems used in cold storage, food processing, or pharmaceutical applications.
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Reviewers consistently report positive experiences with Thefreezepipe. Customers often highlight system, work, installation, commercial. A minority mention drawbacks around some, some issues, some issues timeline, issues. Overall sentiment is strongly positive with an average rating of 3.8 stars across 12 reviews.