Good friendly efficient service
Good friendly efficient service. Did what they said they would do.

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Good friendly efficient service. Did what they said they would do.
It does exactly what it says on the tin! Looked after by Rana and he was spot on, everything went to plan. He went over and above to get the deal done as I was on a tight schedule. Thanks again!
Very good service from Megan. Nearly got the price I wanted, better than we buy any car. Collected and paid the agreed price for the car same day and thank you so much for making this start to finish process pretty easy.
Great service! Paid exactly what was quoted and a rapid transaction
I'm really grateful for you helping with my car. Excellent communication with Megan Sykes, she really helped me with selling the car. Very easy, fast and unstressful. Highly recommended.
The staff and Megan
I had a really good experience with The Car Buying Group. I was offered £1,000 more than what We Buy Any Car were offering me. It was a very easy process on the phone to get my quote and then the car was collected for free from my home only a few days later. The guys who collected the car were really lovely too. Make sure that you disclose any faults with the car when you get your quote and you will be honoured with the same quote at the end. The money was transferred straight to my bank upon collection. Couldn’t fault them at all.
Fantastic service from Dean. Got the price I wanted, much more than we buy any car! Collected and paid for the next day.
Jake was absolutely brilliant start to finish. Thank you so much for making this process easy start to finish.
A quick outcome to selling my car, payment was quick.would definitely recommended
Paid what they said couldn't ask for any thing else.
Cannot fault the proactively and initial contact and efficiency of this group. Price agreed and collection organising very useful. On the day however the reneging on the deal was disappointing and without fair reason. There is an access flap in the footwell which at the time they said was not usual and certainly not something Land Rover would do. On this basis they accused me of having undocumented work done and couldn’t buy it for the reason. Since then I have proof and documentation from LR that this is standard in all their vehicles if this make. Something which I then followed up with. I haven’t a problem with the deal falling through if there was justification however proven otherwise this has meant the stress and waste of a day hanging about has left me very upset. Very unprofessional and in the end just another faceless company who will look for anything to renege on a deal if they can’t make money. Be warned
After we buy any car tried to rip us off , They originally offered 1600 for my wifes 2015 Renault Clio diesel (zero road tax) took to appointment and they only offered 700 . Tried the car buying group the same day and they gave us 1350 . Great communication from start to finish Adam went the extra mile. (Don't often get that these days) Would highly recommend the car buying group.
Very simply, an excellent experience from start to finish from a very competent, knowledgeable and helpful team of people.
From the first phonecall with Adam to the evaluator Gary the experience was simple and professional. These guys really don't mess you around, from the first quote that was given which was the amount that was paid within 5 minutes of Gary assessing the car. You may get a higher online quote from other sites but if yr straight about your car they stick to their price and no haggling. You know where u stand
Is not worth it ok if I lose 1000£-2000£ this is it but not 5000£ is very very low we want to get rich over night so your choice if you want to lose pick them
Staff helpful and courteous. Do not expect the initial quote to be what you receive. Be honest on your description and send photos during telephone discussion. A fair price agreed prior to arranging pick up. Monies transferred within minutes after face-to-face condition confirmed by auction representative. If you want to receive the money initially quoted, you need to sell privately (if you have the time). I needed to sell quickly, and TCBG provided a service for a swift transaction. Thanks
All very easy and fare price offered
So easy! Never using a different buyer for my cars, no hassle, no bargaining.
Received an opening offer £2000 below that realised at we buy any car. That is a serious margin of difference.
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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