Great service thanks personalcare taken
Great service thanks personalcare taken

10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Great service thanks personalcare taken
Good communication Paid what agreed straight away You are honest like me no hidden surprises Thank you Regards Mark
Excellent service from start to finish! Very hassle free!! Would definitely recommend
It was an easy process, but it was frustrating that you start with a reasonable offer but you then only pay out less than half of the original offer
Calum was really helpful, friendly and provided an efficient service! He got back to me when he said he would, and was totally non judgemental. He was very kind, honest and patient during the valuation process - what a credit to the company. Although I didn’t go through with a sale, I appreciated the transparency offered and time taken to go through the procedures with me. Great company, great staff 😊 Will 100% be recommending to others looking to sell their car, and will bear them in mind for future reference. Thanks for all your help.
Price agreed on the phone was the price paid on arrival, no problems whatsoever. Would highly recommend.
They are robbers and giving. Price like buying stolen cars
Quick and smooth
Organised sale and collection of my car with Megan and had a very friendly and professional service from initial contact to collection.
Driver very helpful also people on the phones. Thanks ks
informative, thorough and quick service. very friendly staff. Would definitely recommend
Got better service and better offer from them than I got from the other big names. Very professional and transparent.
Good experience start to finish. Had troubles with my car and needed to be sold - The process for start to finish has been seamless and I was kept informed all the way through with money in my account just before taking the car away.
Selling my car through the car buying group was really easy. All the people I spoke with were happy to help and supportive throughout the process.
From initial contact with the Company, to an acceptable valuation based on the vehicles condition as provided by me, to todays validation by Driver Inspection , and the subsequent Full Valuation deposit in my Bank Account, the completion of paperwork and hand over of the vehicle to the Driver ( polite and helpful ) and finally expressing my thanks to Craig Smith ( Vehicle Purchaser ) for an excellent service.
I was so easy
All nice and simple with dealing s.fast friendly service. Well done.
Everything was so easy
Great and quick to reply picked the car up within three days, money was in the bank before the car left my drive
Deal was straightforward and when the whole inspection and collection happened,everything went smoothly and payment was made straight away before car was driven away.
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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