The Car Buying Group Reviews

Thank you to Jack, the process was sooo easy and honestly can not thank him and the team enough. I was quoted the price and I got it. It was again soo easy. The guy came to assess the car and took it away. I will recommend and use them again over any car buying company.

offered £1500 less than motorway. Afyer checking all the other buyers this company was considerably lower. Don’t bother with them you will get more money anywhere else

They replied to my questions fast,Megan Sykes was my contact and was very professional.The process went smooth from start to finish and i got a great valuation for my car.The money was in the bank before the car was taken.

Excellent throughout. Easy, quick and simple. Fair price with great service. A*

Painless process, easy to deal with and efficient. Everything explained and carried out as advised.

Very friendly people, nothing was an issue and very helpful. Jack couldn’t have done more always helping where he could. Would highly recommend.

Excellent pain free transaction. Steve was brilliant throughout. And the price I was quoted was what I got. No one haggling on the driveway or kicking tyres. Thank you

A really pleasant service from Craig who negotiated really well and got the deal done very swiftly with no issues, and the quick response with the payment was brilliant

Very straightforward transaction. Paid what they originally offered. Connor Mountain was a pleasure to deal with.

I found this process easy and the call handler (Megan Sykes) was very helpful throughout. Excellent customer service and all people involved were lovely. I would definitely use this again (if needed).

They were dishonest, after having my car evaluated for 90 mins they did not honor the price agreed. I had sent them all the paper work ahead of time and Jack Hall checked it. The car was approved in person, then Jack's manager called and said they couldn't pay what was agreed and they needed to reduce the offering price so I declined. This company wasted 3 hours of my time, they are dishonest and it's a scam. I do not recommend having anything to do with this company.

Good communication at all stages, very easy transaction, The Car Buying Group have been a pleasure to deal with, thank you.

I sold my car through the Car Buying Group in January and was very pleased with the experience from start to finish. The team were very friendly and helpful, especially Megan Sykes, who I had communication with on multiple occasions. Megan helped me to get the best price for my car and arrange the collection at a convenient time. I had no problem rearranging from my initial collection date to a new date when needed, too. Thanks to the lovely team, I was able to get over £400 more for my car than I had been offered elsewhere. Couldn’t ask for more!

Simple, quick and staff were friendly

Excellent service from start to finish. After submitting photo's was quoted a guaranteed price. Although the price was not as much as some of the companies it was guaranteed. I took a while to decide to sell to this company and had no pressure to do the deal. Steve Alison who I dealt with was a nice chap. Spoke on phone and over whatsapp. Once I decided to sell the process was easy & straight forward. I submitted a couple of docs and the collection date was booked. I had some follow up emails from the sales team and a guaranteed price agreement was sent. I was kept updated during the process. On collection day I was contacted by the collector and kept updated on ETA. He was a very nice young man. He checked all the documents and checked the car over sending pictures and info to the sales team and when they were happy with everything they transferred the funds to my account and to the finance company. The DVLA transfer was done and the funds were in my account before the car left my possesion. Very good service and would recommend them.

I recently sold my car with The Car Buying Group, and was very happy with the entire experience. From start to finish, everything was smooth, efficient, and hassle-free. The team were incredibly professional, and friendly. I received a reasonable offer for my car, and the entire process was completed in a timely fashion. They made sure I understood everything, and there were no hidden fees or surprises, which I really appreciated. One of the standout aspects was how easy it was to arrange everything online. The website was user-friendly, and I was able to get an valuation for my car within a few hours. Overall, I would recommend The Car Buying Group. If you're looking for a straightforward, trustworthy, and fast experience, this is the place to go.

Received a quote online saying £4600, ignored it as it was an embarrassment, Next day got an email saying he had personally looked into it and the new estimate was £7500 if he could call me, Calls me and says the system was broke and that’s why it gave me a ridiculous price, Asks for pictures etc Sent them off and said he’d get back to me in roughly 2 hours, Hours later no reply so I email to them be told the price came back at £4500 😂 I was expecting a little less after the pictures but that’s just taking the mick. So I’d avoid at all cost, Webuyanycar even offered more, ****just to add a reply to your poor reply**** So why would 2 small dents take thousands off the price ? Behave yourself. The vehicle is sold thanks, for a lot more than your revised offer.

Everyone from Alex and Mel on the phone, to Ian the appraisal specialist were outstanding. Very professional and down to earth. I'm impressed to say the least. Would highly recommend.to all. ♥️

Best quote compare to others. Easy communication. I had to cancel collection, Emily confirmed the cancellation in short notice. Good firm!

Excellent overall experience. From initial contact to follow up calls/emails to agent doing on site appraisal, everything went smooth. Car collection service is a massive plus point too as compared to other online car buyers. Got what was quoted. Money was received within minutes after agent completed the car check. Would highly recommend.