10 months ago
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy mak... See more
10 months ago
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
10 months ago
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged t... See more
Very smooth process from start to finish. Megan Sykes was a delight to deal with - very friendly and professional. Would definitely recommend The Car Buying Group to anyone thinking of selling.
A very smooth and easy process from first contact to conclusion. Jack hall was a pleasure to deal with. We agreed a price and that was the amount that I received. No quibbling or tyre kicking at the handover of my car. Just a review of the paperwork, and a quick once over of the car and the transfer of funds. The collection was completed in under an hour from start to finish. They sorted out the outstanding finance for me aswell so it was a quick professional experience I would recommend The Car Buying Group to anyone looking to sell their existing car.
Easy, Quick, No Hassle Service from start to finish. Megan Syles was very professional and a pleasure to deal with.
Smooth process, friendly staff, fair price, happy days.
Easy to deal with and didn't change the price they quoted and jack made it clear the process that was going to happen thanks
A seamless process. Helpful staff and paid the promised price.
I called the car buying group regarding taking my vehicle off my hands and I spoke with Megan Sykes, who was so wonderful and helpful in my sale of the car, Megan explained everything in detail of how the transaction would happen and even got me a raise in the price to what I asked for, Megan is a person that goes above and beyond to help you in the sale of your vehicle, I will say that Megan is an asset to the company and deserves recognition and appreciation for how Megan deals with customers and puts their mind at ease.
Excellent service!
Megan Sykes was efficient, knowledgable and friendly from start to finish
Steven Allison is 1 in a million. Car bought and money in account few hours after communication. Got me a quote beyond what I had in mind and kept me updated every step of the way. Definitely coming back whenever I have a car to sell
Brilliant, in 24 hours had a quote, car collected and money in my account. Recommend if you looking to seek your car quick for a fair price.
This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 they offered £24500 which was an insult
It was a pleasure to deal with the personnel in the company
Offered a ‘guaranteed’ price and then reduced it massively on collection, after I had taken the day off to be at home to meet them. I acted in good faith and believe that they did not. The guy who came to collect me told me that they do this every single time. Without fail. Do not trust this company.
Amazing experience from start to sale. Big shout out and thanks to Connor Mountain for amazing customer service. Kept me informed throughout the sale, was very professional, polite and explained everything fully about the process and payment. Really happy with the offer Connor got for my car. The guys who picked up my car and admin team who processed my payment were also amazing. I will use again and have already recommended to my family and friends. Thank you.
Easy, great communication and honest fair valuation.
I cannot recommend them enough. Such a quick, easy, reliable process. Thank you to the team for their sufficient communication!
Smooth transaction and no issues. Forgot to thank Megan Sykes for making the experience stress free 😊
I got a very good service from the start,I spoke to Jamie who was very good and guided me through everything and was most helpful,and the collection of the car went very smoothly
I was served by Adam Brown. He was fantastic throughout and answered all of my questions. He delivered exemplary service, called back when he said he would and kept me informed. The driver turned up on time on the specified day and the agreed amount transferred into my account. An overall great service. I will use again
Based on analysis of 46 reviews rated 1-2 stars for The Car Buying Group
“They offered me a joke price :)))”
“Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and ar...”
“This company spent a long time lying to me about prices they would pay and after an i initial offer of over £30000 th...”
“Total waste of time, completely unprofessional, and deeply frustrating”
“Absolute joke and a scam”
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The Car Buying Group is a car-selling platform designed to facilitate a seamless and secure process for individuals looking to sell their vehicles. The company provided services that included instant online valuations, free vehicle collection, and prompt payment, catering to car owners across the UK. With an emphasis on customer satisfaction, The Car Buying Group aimed to create a hassle-free experience for its users, which included both private sellers and those looking to upgrade their vehicles. However, it is important to note that The Car Buying Group has ceased trading and is no longer accepting new inquiries or vehicle purchases. Customers who have previously engaged with the service are encouraged to refer to the information provided during their transactions or to reach out to the relevant parties associated with their sales. The company expressed gratitude to its customer base for their trust and support over the years.
The Car Buying Group receives high praise for its efficient and straightforward car selling process, with many reviewers highlighting the excellent service provided by staff members like Connor and Craig. Customers appreciate the ease of the transaction, noting that the process is quick and hassle-free, often resulting in instant payment. However, some consumers express dissatisfaction with the prices offered, describing them as low or even "a joke," which has led to frustration for those with specific vehicle types, such as previously registered diplomatic cars. While the majority of experiences are positive, with many recommending the service for its friendly staff and smooth operations, the complaints about pricing and offers indicate that there is room for improvement.
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