Reviewers generally appreciate Telebrands for its innovative products and quality service, often highlighting the quick turnaround times and effective communication. Many customers note that the product variety is impressive, with unique items that stand out in the market. However, some recent reviews express disappointment, particularly regarding the quality of certain items, with claims that products felt cheaper than before and issues with damaged goods. While customer service is often praised for being responsive, there are complaints about the resolution times being longer than expected. Additionally, some consumers mention that the website can be glitchy during checkout, and shipping costs could be lower for smaller orders. Overall, Telebrands maintains a solid reputation, but there are areas for improvement.
3 weeks ago
The ordering process was smooth and delivery was on time. However, one of the products didn't work as advertised and had to return it. Return process was straightforward but took longer than expected... See more
3 weeks ago
Nothing exceptional but nothing terrible either. Products are as described and delivery is usually on time. Some items are overpriced compared to competitors, but the convenience factor makes up for i... See more
3 weeks ago
Their sales team is knowledgeable and helped me choose the right products for my business. Processing times are reasonable and they keep you updated throughout. Only wish they had more eco-friendly pa... See more
3 weeks ago
Fair pricing and decent quality. Shipping costs could be lower for smaller orders.
The ordering process was smooth and delivery was on time. However, one of the products didn't work as advertised and had to return it. Return process was straightforward but took longer than expected to get my refund.
Nothing exceptional but nothing terrible either. Products are as described and delivery is usually on time. Some items are overpriced compared to competitors, but the convenience factor makes up for it somewhat.
Their sales team is knowledgeable and helped me choose the right products for my business. Processing times are reasonable and they keep you updated throughout. Only wish they had more eco-friendly packaging options.
Fair pricing and decent quality. Shipping costs could be lower for smaller orders.
Love the wide selection they offer. Always finding new innovative products that my customers enjoy. The online catalog is easy to navigate and ordering is straightforward.
We've been working with Telebrands for our retail needs for over two years now. They consistently deliver quality products on schedule and their wholesale pricing is fair. Communication could be better during busy seasons, but overall they're dependable.
They consistently bring unique products to market that you can't find elsewhere. Quality is top-notch and their marketing support materials are really helpful for retailers. Definitely recommend for anyone looking for distinctive inventory.
Ordered multiple items and everything arrived within 3 days. Quality is solid and prices are competitive.
Needed products urgently for a promotion and they delivered ahead of schedule. Great communication throughout the process.
Had an issue with a product order and their customer service was incredibly helpful. They resolved everything quickly and even offered a discount on my next purchase. Really impressed with how they handled the situation.
Product quality seems to have declined compared to previous orders. The items felt cheaper and one arrived damaged. Customer service was responsive but resolution took too long.
While the products themselves are fine, the website can be glitchy during checkout and their phone system puts you on hold for way too long. Once you get through to someone, they're helpful, but the initial experience needs work.
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Telebrands is a direct marketing company that specializes in developing, manufacturing, and selling consumer products through television advertising and retail channels. The company is known for creating and marketing "As Seen on TV" products across various categories including household items, fitness equipment, and personal care products. Telebrands operates through multiple distribution channels including infomercials, online sales, and retail partnerships.
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