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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Peg Flanders
Peg Flanders
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Counselor understood my needs and offered advice for future events and growth.

I enjoyed my experience. Questions were answered. Recommendations were given for future events and continued growth.

Helpful?
Regina
Regina
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

So glad I have this option for…

So glad I have this option for healthcare! Very convenient and helpful

Helpful?
Keith Foster
Keith Foster
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

They listened to the problem

They listened to the problem. Perscribed the right medication. I can walk now with no problem.

Helpful?
Cristina Templet
Cristina Templet
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Teladoc. In a world where getting in to see a doctor can feel like planning a summit expedition, Teladoc makes healthcare simple, fast, and stress-free. I was connected with a licensed doctor within minutes—no waiting room, no traffic, no flipping through six-month-old magazines while wondering why you even made the appointment in the first place. The doctor was thorough, kind, and professional, and they actually listened—like, really listened—to what I was experiencing. I felt heard and respected, and I walked away with a clear plan and prescription, all handled from the comfort of my home. Whether you’re dealing with something urgent, need a mental health check-in, or just don’t have time to mess with a traditional visit, Teladoc is a lifesaver. Affordable, accessible, and incredibly easy to use. I’m officially a fan for life!

Helpful?
Denise
Denise
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

BE AWARE IF OVER 60 YEARS OLD

Signed up for a phone visit for a UTI. The Dr came on within 5 minutes, then proceeded to tell me he is not allowed to treat a UTI for anyone over 60 years old. I told him to cancel then and refund my prepaid $55. He said he could not but I should call customer service or email them which I did. I have yet to hear anything back and have not received the refund. My account specially has my age so why would it allow me to schedule the visit. They basically can not treat anything and a total waste of money.

Helpful?
M Suarez
M Suarez
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

We had used Teledoc in 2020;however

We had used Teledoc in 2020, had no complaints and I believed that it would be the same experience- unfortunately it was not, felt rushed, stressed and incomplete with the initial consultation-

Helpful?
customer
customer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

CARING AND UNDERSTANDING

CARING AND UNDERSTANDING

Helpful?

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Vinny Angresano
Vinny Angresano
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Dr. Patel was outstanding

Dr. Patel was very fast to call me after I requested a call on line. Dr. Patel was very professional and she explained in detail how to take the medication that she had prescribed. Dr. Patel let me speak and then she asked questions and she prescribed RX and over the counter medication.

Helpful?
Joan
Joan
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The provider looked over the photos I…

The provider looked over the photos I sent, then spent a nice amount of time asking me questions about my symptoms. She made a solid diagnosis and prescribed medication that is already making me feel better less than 24 hours later!

Helpful?
Shamila Johnson
Shamila Johnson
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Simple and it helped

Very easy to connect online and did not have to wait long. The doctor was informative and listened to the issues I was having. The visit went well. I was scared due to it being my first time having a virtual dr appointment but it went smoothly.

Helpful?
Billie Cunningham
Billie Cunningham
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Perfect when I was stuck at home with…

Perfect when I was stuck at home with covid

Helpful?
Roberto San
Roberto San
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great Service

Have a great experience in the moment that I need a medical opinión

Helpful?
Erin Ochoa
Erin Ochoa
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy of use was great and the provider…

Easy of use was great and the provider was very knowledgeable. Far more effective than going to an Urgent Care.

Helpful?
Cora Andersen
Cora Andersen
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

I like she sent me antibiotic ,I hope…

I like she sent me antibiotic ,I hope it works soon! I don't like her scolding attitude and abrupt cut off. Never discussed what meds she was ordering and why? I have plenty of Nasacort here yet she duplicated my otc med.

Helpful?
Vicki
Vicki
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Thanks Teladoc

My provider was exactly what I needed. Asked questions pertaining to my past and current lifestyle and responded honestly

Helpful?
TB
TB
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

I was sick with upper respiratory…

I was sick with upper respiratory infection. Had two Teladoc visits over four days both providers refused to order me antibiotics or steroids. Ended up having to leave my home to go to urgent care to get the medication I needed. Would not recommend Teladoc at all.

Helpful?
Kris Rhood
Kris Rhood
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was very good

It was very good

Helpful?
Kat V
Kat V
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctor was wonderful

The doctor was wonderful. She's very knowledgeable and gave me great insight into some of the medication that I am taking. She did not hurry me along either which I thought was nice. Very happy!!

Helpful?
Theresa Vigil
Theresa Vigil
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Caring providers

Caring providers. Quick response. I felt cared for and got what I needed in a timely manner. I love Teladoc

Helpful?
Deborah Hladik
Deborah Hladik
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Dietician was very helpful

Dietician was very helpful, setting me up on a meal plan, explaining the importance of portion size, suggesting strength training exercises, etc. I felt like she really cares and wants me to achieve my goals

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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