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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Frisco Hamm
Frisco Hamm
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Hands down an overall great…

Hands down an overall great experience...

Helpful?
Craig
Craig
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Once I finally logged on

Once I finally logged on, the process was very easy. Just started my treatment so I can’t say it worked but I have no reason to think it won’t.

Helpful?
Evelyn Hill
Evelyn Hill
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Highly recommend

Low cost, fast, convenient, and the providers are always amazing and truly listen to what I am experiencing.

Helpful?
Gabriela Novota
Gabriela Novota
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick and to the point

Quick and to the point. The doctor was helpful and easy to talk to. The appointment was easy to schedule and the wait was incredibly short!

Helpful?
Thomas Przybylowicz
Thomas Przybylowicz
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Vacation Blues

Quick service, rapid diagnosis, advice on things to watch for going forward.

Helpful?
Janelta Curtis
Janelta Curtis
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very nice doctor

Doctor was outstanding

Helpful?
Pat Miles
Pat Miles
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Helpful, knowledgeable provider

The ability to schedule immediately. The doctor listened and helped me to get my need met to feel better.

Helpful?

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Ann Taylor
Ann Taylor
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

people were nice but the system is nearly useless

people were nice but the system leaves a lot to be desired. only good if you are curious if you need to go to a doctor. like if you have a cut on your finger and do I need stiches. The doctor was nice, the girl signing me up was ok. Nothing great to say about this. 3 stars because of the doc, she was good enough to warrant more the the system seems useless.

Helpful?
Lorri Downey
Lorri Downey
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctor was amazing

The doctor was amazing. The wait was very short. Got diagnosed right away medicine sent to the pharmacy right away all in my home love it.

Helpful?
Shay Sage
Shay Sage
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctor was very nice.

The doctor was very nice. She couldn't help with what I needed, but that is what I thought would happen with the meds i needed. It was not her fault

Helpful?
Jeanne Marie
Jeanne Marie
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

The doctor was fine but...

The doctor was fine but the prescription that was called in was not covered by my insurance. When the pharmacy tried to reach out to Teladoc, they never heard back.

Helpful?
Darlene Adams
Darlene Adams
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was easy and convenient

It was easy and convenient. I felt like the doctor had great listening skills! She was able to make suggestions that were helpful and get me on the proper medication that would interact properly with the other drugs I was on!

Helpful?
Yvonne
Yvonne
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using Teledoc services, and I am thoroughly impressed with the experience. The service was incredibly prompt, ensuring that I received the medical attention I needed without any unnecessary delays. The staff were courteous and professional, making me feel valued and respected throughout the entire process. What stood out the most was their personable approach. Despite the virtual nature of the consultation, the healthcare provider took the time to listen to my concerns and address them with genuine care and empathy. Overall, my experience with Teledoc was exceptional, and I highly recommend their services to anyone in need of convenient and compassionate medical care.

Helpful?
Kandie Merendino
Kandie Merendino
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very simple form to complete for the…

Very simple form to complete for the dermatology request that I needed. Prescription was called into the pharmacy within hours of my request.

Helpful?
Dylan
Dylan
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great

Great! My Doctor was very helpful.

Helpful?
Dorothy Zbornak
Dorothy Zbornak
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Teledoc great for quick issues

I’ve used Teledoc 3 times this year for varying small conditions. At only $50 per call through UHC it is more time effective and cost effective than Urgent Care for my particular issues. All three times the diagnosis and medicines cleared everything up.

Helpful?
Michelle Summers
Michelle Summers
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great and efficient medical service!

Great and efficient medical service!

Helpful?
Yani
Yani
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Help when I urgently needed it.

Help when I urgently needed it.

Helpful?
Mary Ellen Chakwaiana Elmore
Mary Ellen Chakwaiana Elmore
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

What I Needed

I was called back in a timely manner. The provider was concerned and respectful.

Helpful?
Diverseelove
Diverseelove
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Don't Get Up

When I am not feeling well, the last thing I need is appointments a couple days out or prolonged time in a waiting room. My last call to Teladoc, I had Covid. I took a home test, set an appointment online, talked to a doctor within 10 min, got a text from my pharmacy within an hour, had my meds delivered an hour after that. I laid in my bed and didn't have to risk anyone else.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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