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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Janie Simmons
Janie Simmons
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

A pleasant doctor's visit

The staff was welcoming and the Doctor asked questions he listened to me and did not rush me out he explained things to me and waited to see if I had any questions

Helpful?
Mia Williams
Mia Williams
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Convenient help in an instant

The appointment was made within 10 minutes of setting it. I spoke with a live doctor and was able to video chat so my skin condition could be viewed. I also uploaded pictures in advance of appointment as well. A prescription was called in. This saved waiting hours at urgent care. All total this took 15 minutes from start to finish. The pharmacist took longer to complete the prescription.

Helpful?
Mary
Mary
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was efficient and professional

It was efficient and professional, and extremely easy to navigate

Helpful?
Meg L
Meg L
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Teladoc- easy access to care

Teladoc was an easy platform to use, it provides 24/7 access to general healthcare, and I hardly had any wait time to speak to a provider. I had been battling severe sore throat for a week and didn't want to wait to find/schedule with a PCP. I was able to speak with a provider over the phone at 930pm on a Friday night and explain what was going on. He was able to assess based on our conversation and a picture I uploaded and wrote me a prescription for antibiotics. I was able to pick those up first thing the next morning and by the next day I was already feeling better. Wish I would have done the visit sooner.

Helpful?
Shea Marie Martz Marshall
Shea Marie Martz Marshall
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

4am emergency Doc was on it 🩷👍🙃

It was 4am and the doctor called right away and got an antibiotic called in asap. Very thankful for him and this app. 🩷

Helpful?
Carla Marshall
Carla Marshall
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Highly recommended !! A great saving of time and a hospital visit !!

Professional doctor cared and listened and explained easily!! So helpful saved me when I was traveling away from home !! A++ Extremely helpful ! Thank you !!

Helpful?
Ghada Almahdi
Ghada Almahdi
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Being sick in the weekend

Being sick in the weekend, sometimes really difficult and this app really helped. The doctor was amazing. He called me a timely manner. He listened to what I need. He’s spending time asking me the right questions and was able to give me the medication. I need to go through the weekend until I can see my doctor.

Helpful?

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Julie Slopko
Julie Slopko
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Respond time and prescription called…

Respond time and prescription called in, in a timely manner.

Helpful?
Karen Bulloch
Karen Bulloch
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

They are the best doctors when you… they are the best doctors when you can’t get to your regular doctor

They are the best doctors when you can’t get to your family doctor or the emergency room?

Helpful?
Tim Pierce
Tim Pierce
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

They took care of my needs in a…

They took care of my needs in a courteous timely manner And got me on the road to recovery thank you.

Helpful?
Lorena
Lorena
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

If you can't go to the doctor because you can't drive, most likely Teladoc will help you get the care you need without driving into a crowded emergency room.

I was suffering from a sinus infection with severe headache and wasn't able to drive I felt dizzy. Called my dr and she was out for the week and there was no room for nurse practitioner to see me so she asked me to go into walking clinic or emergency room. I couldn't drive the way I was feeling. I called Teladoc and within 5 minutes i received a call from Teladoc Doctor who understood me and prescribed me the antibiotics i needed. Thank you Teladoc

Helpful?
Lar F
Lar F
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Teledoc for a virus

Good alternative to trip to primary care.

Helpful?
Telisha Harrison
Telisha Harrison
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I didn't understand what I was going…

I didn't understand what I was going through. Getting help is the first part.

Helpful?
Connie S
Connie S
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent in all aspects!

Excellent in all aspects!

Helpful?
Mary Sue MacDonnell
Mary Sue MacDonnell
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The Doctor responded quickly

The Doctor responded quickly! She was very kind and patient. She explained everything completely and explained why she chose the medication she prescribed. Overall a "better than expected" experience!

Helpful?
Paige Thomas Lewis
Paige Thomas Lewis
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Access to a doctor when you need it.

The physician listened and gave me a prescription and guidance on what things I needed to do to treat my issue.

Helpful?
Alexandria Jones/ Tiff any Gilyard
Alexandria Jones/ Tiff any Gilyard
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Professionalism

I've been using Teledoc for some years now and my experience has been nothing short of excellent.

Helpful?
Tammy Walker Thomas
Tammy Walker Thomas
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctors and therapists care

Teladoc has given me much needed therapy and psychiatric assistance in the comfort of my home. Going to a therapist or psychiatrist’s office would not have happened for me. Both professionals have been extremely patient and supportive of me. It took me a long time to use the service because I was skeptical that I would receive good care but I’m so glad I finally did. I’m truly grateful for Teladoc.

Helpful?
cc Harrod
cc Harrod
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great help quickly

Great help quickly with antibiotics or whatever is required to get better quickly.

Helpful?
Barbara Peninger
Barbara Peninger
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

The only way I can see his face is to…

The only way I can see his face is to go on my PC rather than my cell phone, which I prefer

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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