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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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KWC
KWC
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Exceptional Medical Experience

This was my first experience with using Teladoc Health. I received immediate help for treatment of a eye infection. I spoke with Patricia T. and received a prescription immediately to my pharmacy. This is day two of my treatment and have noticeable relief to the condition. This service is truly remarkable and I cannot express how truly grateful I am for the service. Patricia T., you were such a remarkable professional and pleasure to talk to.

Helpful?
Rochelle Umana
Rochelle Umana
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The best thing ever!!!!

I have used Teladoc Heath 3x and absolutely love it! Staying in the comfort of your home instead of the long QuickCare visits. They listen to you and are just amazing!

Helpful?
Atangaa Che
Atangaa Che
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Excellent service

This is the second time am receiving treatment from Teladic health, sincerely speaking the services are excellent fast and straight to the point .

Helpful?
P S
P S
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Expediency

Professional, compassionate and informative.

Helpful?
Samantha Rasmussen
Samantha Rasmussen
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I don't have a single complaint about…

I don't have a single complaint about any part of the process. Everyone was kind, professional, respectful, and propmt

Helpful?
Amy Clifton customer
Amy Clifton customer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Easy-to-use very nice and friendly…

Easy-to-use very nice and friendly doctor. Very concideret to my feelings and helped me I really appreciate it so much.. Thank you Amy Clifton

Helpful?
Ibnorassan Kangah
Ibnorassan Kangah
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Always the best!

If you are sick and cannot make it to your PCP, Teladoc is here for you. They got the most qualified providers in all 50 states. They respond quickly and attend to your needs in time. Thank you Teladoc.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Kay Ford
Kay Ford
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

Teladoc Steals from Parents

Teladoc charged me $89 for a service they knew they couldn’t provide. They told me they don’t treat kids under 13 — then took my money anyway and refused to refund it. That’s not a misunderstanding, that’s theft. This isn’t an isolated case — just check the hundreds of similar complaints. They’re not even accredited by the BBB because they know what they’re doing wouldn’t hold up under scrutiny. How is it legal to charge people for a service you refuse to deliver? It’s deceptive, it’s unethical, and it should be investigated. If you’ve been scammed by Teladoc, speak up. Companies like this rely on silence. #TeladocScam #StopCorporateTheft #UnethicalHealthcare #ParentsDeserveBetter

Helpful?
Arjuman Iqbal
Arjuman Iqbal
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I was very pleased with my provider

I was very pleased with my provider. She took her time to listen to me. We came up with a plan together. Looking forward to my next sessions with her.

Helpful?
Kevin Brown
Kevin Brown
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

Good doc, bad tech.

The call with the doctor was fine when I finally connected. But the process to connect was absurb. Teladoc sent me an email with the wrong URL to connect. I called and got the right URL. Next I could log onto their site with Firefox, but the video wouldn't launch. Same thing with Chrome. Finally get CoPilot to log on and launch the video. I could see and hear the doctor, but he could not hear me. We gave up and just used a cell phone call.

Helpful?
BARBARA
BARBARA
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast and easy!

The ease of, and speed, to connect with a doctor able to help me and send me a prescription are unbeatable. What a wonderful alternative! Nothing worse than waking up with awful UTI symptoms on a Saturday morning. I am so thankful for Teladoc’s simplicity and speed!

Helpful?
Kimberly Singleton
Kimberly Singleton
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Providers at Teladoc are Highly…

The Providers at Teladoc are Highly Professional and Considerate.. The Process is user friendly.. I recommend utilizing Teladoc for your needs..

Helpful?
Robert Gano
Robert Gano
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick doctors appointment

The medical provider contacted me very soon after I made my appointment. Very professional and courteous in assisting me in getting my asthma inhaler prescription!

Helpful?
Sara
Sara
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick response time and kind doctor

Quick response time and kind doctor

Helpful?
Tiara
Tiara
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I absolutely love teladoc i will always…

I absolutely love teladoc i will always recommend it. Great people and great community.

Helpful?
brooke hudnall
brooke hudnall
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Helpful and patient doctor

the doctor made it great

Helpful?
Stephanie
Stephanie
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very easy and organized platform to get…

Very easy and organized platform to get care and avoid Urgent Care when sick.

Helpful?
Stephanie S.
Stephanie S.
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Super quick and easy!!

Super quick and easy!!! Doctor understood just what I needed and was friendly and fast!

Helpful?
Nikki Fulks
Nikki Fulks
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Super easy to use and very convenient

Super easy to use and very convenient! Doc was quick to call and quick to understand symptoms to prescribe meds that was ready 10 min after getting off the phone!

Helpful?
Nelson Mena
Nelson Mena
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Professional and efficient

Professional and efficient. I was able to pick up my antibiotics for my infection within the hour. Highly satisfied!

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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