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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Jennifer Viegas
Jennifer Viegas
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teledoc Was a Lifesaver When I Tested Positive for COVID

After I tested positive for COVID and could not reach my regular doctor (translation: he didn't bother to read the messages I left for him) I requested an ASAP appointment with Teledoc. Within minutes, a considerate, professional doctor phoned me. She explained everything well, listened to all of my questions, and answered them honestly. Within just a few hours, my needed prescriptions were ready. This service really was a lifesaver in my case. Without it, I would've had to have gone to a hospital emergency room, exposing countless others to COVID and hurting my own health as I was in no shape to drive and make the trip. I am very grateful to the doctor and to the organizers of Teledoc.

Helpful?
Marjorie Wheeler
Marjorie Wheeler
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The doctor got back to me quicky and…

The doctor got back to me quicky and really LISTENED

Helpful?
Johnny rocco
Johnny rocco
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Medical staff contacted me right away…

Medical staff contacted me right away and answered all my questions. She was very thorough and answered all my questions. I would definitely recommend this service

Helpful?
Andrea Sulecki
Andrea Sulecki
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Easy on vacation to use if needed

Very convenient and was able to get medicine while away on vacation without impacting my vacation.

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Easy and fast no need to spend time…

Easy and fast no need to spend time waiting in line at a doctors office

Helpful?
Mark Fernandez
Mark Fernandez
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Natalie is kind

Natalie is kind, understanding and knowledgeable. She listens to me, and gives me great suggestions for outside research.

Helpful?
E Lopez
E Lopez
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Excellent experience

Excellent experience, was contemplating going to the ER, I’m grateful I didn’t have to!

Helpful?

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Ameerah Boggs
Ameerah Boggs
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Visit with the Doctor

Happy with service

Helpful?
Lisa Hansen Tripp
Lisa Hansen Tripp
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Eye infection over holiday weekend

I developed an eye infection over the holiday weekend. I couldn’t get in to see my primary physician for a week, and didn’t want to spend hours at urgent care or the ER. I was able to get online with a wonderful physician in less than 10 minutes who diagnosed my infection and ordered an antibiotic. It was a 10/10 experience!

Helpful?
Pat T.
Pat T.
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Overall Good

Overall. easy to navigate site, wait time is quick, experience was overall very satisfactory

Helpful?
PH
PH
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Help when I needed it

I was out of town visiting friends when I developed an ear infection. Teladoc immediately responded. I got the medication I needed at a pharmacy nearby. The whole experience was positive and left me feeling reassured that I could get help when needed,

Helpful?
HD Keady
HD Keady
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Seamless end-to-end process...excellent

The whole process from account set up, communications, uploading a picture of the issue, seeing the doctor, and getting a prescription was seamless any very smooth. Frankly, I was blown away.

Helpful?
Denise Hung
Denise Hung
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Needed fast treatment on a national…

Needed fast treatment on a national holiday (7/4). Was able to obtain a video appointment in 5 minutes of submitting a request and a prescription sent to a pharmacy immediately upon completion of appointment. Once I called the pharmacy and realized they were closed in observance of the holiday, I was able to request a transfer to a 24/7 pharmacy within minutes. Total time from onset of symptoms to RX in hand was 90 mins. I’ve already referred 3 friends to consider Teladoc Health for their needs. Thank you for providing me with the much needed expedited treatment on a day when I believed I might need to wait for hours in urgent care!!!

Helpful?
Tara Pinaire
Tara Pinaire
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Very pleased!!

I'm pleased with how fast I got a simple refill

Helpful?
Vicky
Vicky
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great experience

Fast response ! The Dr was amazing! She was kind and understanding! Listened to me ! Great experience !

Helpful?
Timothy Carter
Timothy Carter
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The Doctor was great an easy to work…

The Doctor was great an easy to work with..

Helpful?
Bonnie Lakics
Bonnie Lakics
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc is really so easy to use and…

Teladoc is really so easy to use and takes no time to from start to finish. I have used it for over 2 yrs for my mental health monthly appointments. And now for dermatology.

Helpful?
D Menza Hedgepeth
D Menza Hedgepeth
1 reviews•New Reviewer
10 months ago
1 out of 5 stars

Didn’t write me a prescription and…

Didn’t write me a prescription and didn’t give me my money back

Helpful?
Jason Keen
Jason Keen
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Doctor was timely and professional!

Doctor was timely and contacted us very quickly. He was friendly and listened to us while give professional feedback. We were able to get our son ear drops same day while we were traveling! Amazing service and very helpful for our family!

Helpful?
Brenda Reid
Brenda Reid
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

She was very helpful I give the doctor…

She was very helpful I give the doctor a five-star .

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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