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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Shelly Martin
Shelly Martin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Extremely great service

Very fast call back and extremely nice provider. Excellent service!

Helpful?
Lowell Brubaker
Lowell Brubaker
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

These folks did a good job

These folks did a good job. Listened to my issues and took care of same.

Helpful?
Karen White
Karen White
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent listening and resolution.

Excellent listening and resolution.

Helpful?
Heather Ogden
Heather Ogden
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I felt heard and well taken care of

I felt heard and well taken care of. My provider made sure that I was informed and what to do if I noticed no change.

Helpful?
Russell “Rj” Joyce
Russell “Rj” Joyce
1 reviews•New Reviewer
9 months ago
2 out of 5 stars

Waste of my time

I couldn't access system... please try again

Helpful?
Shawn Ingalsbe
Shawn Ingalsbe
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

DR Derrick Bowling was very nice & competent. Highly recommend!

DR Derrick Bowling was very nice, understood my needs & called me right back when the call dropped.

Helpful?
Peggy Mayberry
Peggy Mayberry
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to Access a Doctor I Love Teledoc

Easy to Access a Doctor I Love Teledoc

Helpful?

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Candace
Candace
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast and helpful

The prescription was called in immediately for me to pick up.

Helpful?
Andrea King
Andrea King
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Teladoc Health is so easy to use!

Tell her our health was very easy to use. I am very happy with my appointment and all my interactions. The only issue I have had is with the app itself. I cannot connect my two accounts but I can login on the web browser instead so it's OK.

Helpful?
Brian Springer
Brian Springer
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

I have a therapist that I see from…

I have a therapist that I see from teladoc that's doing a great job, I recently had a psychiatry appointment, what a waste of time I'm on medication and he couldn't prescribe it it's not addictive and people don't abuse it

Helpful?
Deborah
Deborah
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I didn't feel rushed

I didn't feel rushed, what I said was repeated for understanding correctly. Explained what was being prescribed and if I didn't feel better after medication period to follow up with a face to face visit with provider.

Helpful?
Betty Thieringer
Betty Thieringer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My provider

My provider took the time to listen to my concerns and explained to me what was possibly the case. She gave me explicit instructions on what to do.

Helpful?
Joe Gonzalez
Joe Gonzalez
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Your system to channel us…

07/31/2025-Your system to channel us was very easy. The Dr appointment was very good, then when the Dr video called me, I was stumbling to figure out to answer him. He waited and made me feel comfortable. He was great and I thanked him for his patience/help.

Helpful?
B Glenn
B Glenn
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

My insurance had changed since my last…

My insurance had changed since my last Teladoc appt and I was not able to update it at all myself so I had to call. While the lady was extremely helpful and polite, I was hesitant to give her all my personal information because she was setting up a new profile for me, password and all and I was a little skeptical it was phony and my information was going somewhere else. I feel that process should be different to make the patient feel confident setting up a profile with sensitive information on their own.

Helpful?
Daniela Cabianca Brombin
Daniela Cabianca Brombin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast and efficient

Fast and efficient

Helpful?
Kathy
Kathy
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Dermatologist diagnosed wrong and did…

Dermatologist diagnosed wrong and did not help the condition at all. When I reached back out, apparently all I can do is a new appointment, new fee.

Helpful?
Fatimah Holland
Fatimah Holland
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great experience

I was very comfortable with the NP I met with yesterday. She was very kind respectful and listened to my needs. She was on point with everything

Helpful?
Amy
Amy
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Dr Moore

Dr. Moore was professional, thorough and kind. He is what I was hoping for in a Dr.

Helpful?
Lisa McCrary
Lisa McCrary
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good thing I called

Good thing I called, emergency services were recommended!!

Helpful?
ROBBI MUNOZ
ROBBI MUNOZ
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to do and quality service

From the moment I booked the appointment it was by far the best experience I have ever had. Easy to book and it took 6 or 7 mins for the doctor to call back. Doctor was all ears and listened to my situation and she address it all in a timely manner. No waiting and didn't leave me to wonder.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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