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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Frances Etheredge
Frances Etheredge
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Convenient when sick

When you are sick and don't feel like getting out of bed, this process has proven to be the best alternative to an in-person doctor's office. There have been times when I've sat among other sick people, waiting to see the doctor, and wondered whether I would catch what the other patients have, and I'm sure they've wondered the same thing too. TelaDoc was so convenient and easy to use. The doctor called at the scheduled time, listened to my symptoms, explained everything, as well as the next steps. Additionally, I like the fact that I received a summary on the app. as well. There was no need to take notes. I will continue to use Teladoc Health when it is appropriate.

Helpful?
Scott Sumner
Scott Sumner
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The wait time was short

The wait time was short, the doctor was professional, empathetic and helpful. He had a correct diagnosis almost immediately and explained everything so I could understand what was happening clearly. My prescription was sent immediately and I woke up the next morning almost pain free

Helpful?
Athena
Athena
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Happy

The dr was respectful, helpful, kind and understanding. The response was quick and the process was easy. I was able to get my medicine quickly without leaving my vacation. I was able to choose a pharmacy near my rential. Thank you very much.

Helpful?
Alicia Poston
Alicia Poston
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

He was amazing

He was amazing

Helpful?
James
James
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My First Teladoc Health Experience — Impressive and Seamless

Yesterday afternoon, I had my first experience with Teladoc Health, a service offered free through my Blue Cross Blue Shield insurance, and I’m genuinely impressed. The process began with a polite and friendly call center agent who clearly explained everything and guided me through registering my account over the phone. Within minutes, he had scheduled a video call with a doctor. The wait time was minimal. The doctor was warm, attentive, and quick to understand my concerns. He prescribed a medication that was sent straight to my local pharmacy -- and I was able to pick it up just moments later. The medication was affordable, and new to me, which made the efficiency even more appreciated. Best of all, by this morning, I already felt better. From start to finish, it was a smooth and reassuring experience. Kudos to BCBC and Teladoc Health. Please keep up the excellent work. And thank you!

Helpful?
Jessica
Jessica
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Saved me an emergency department visit

The entire process was efficient, the physician was thorough yet very kind, treatment was effective.

Helpful?
Robin Markus
Robin Markus
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Highly recommend

This appointment was: - Easy to schedule - Timely - The provider was respectful and understood my circumstance - The provider resolved my problem

Helpful?

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Mikaela loves Makeup
Mikaela loves Makeup
1 reviews•New Reviewer
9 months ago
2 out of 5 stars

I did not get my prescription since it…

I did not get my prescription since it was not filled

Helpful?
Deborah Pugh
Deborah Pugh
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I had a very short wait for a provider

I had a very short wait for a provider. This morning I woke up with an itchy and red eye and decided to give Teledoc a try vs getting in to see my PCP. The provider was friendly and helpful. I was even given a couple of prescriptions. Very pleased with the ease of service for a simple medical issue. This was my first use of the medical side of Teledoc. Thanks for providing such a wonderful service.

Helpful?
SUBERVI
SUBERVI
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Hi just wish that after seeing the pictures ...

Hi just wish that after seeing the several different pictures of the severe skin rash that I was having that he would have not picked up the call. It's my understanding if your requesting pictures to be sent when possible, why would a regular Dr pick up the call should it not have been rotated to a Dermatologist on call? It wound up being Poison Oak. Dr suggested may be shingles. I explained I was in zero pain just bad bad itching . He suggested everyone's level of pain is different and that I should go straight to Emergency Room may be Bacteria infection. Like I said I think if you're asking for pictures such in my case than someone should be monitoring the calls to be sent to a least someone who is more of a specialist in that field of skin.

Helpful?
Stephanie Kelly
Stephanie Kelly
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The provider that called me was very…

The provider that called me was very nice, informative and understanding. They called me very quickly

Helpful?
Mrs Belec
Mrs Belec
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick and easy. The doctor cared about me.

I scheduled a visit via the Teledoc app. I was called quickly and the Dr announced he was licensed in the state I'm in. I had a little bit of trouble understanding him due to his accent. He didnt mind I had to ask again about the instructions for care. Thank you I am already feeling better.

Helpful?
James
James
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Satisfied

Teladoc is provider offered through my current employer. I was able to sign up and input my medical information very quickly. I had my first visit within fifteen minutes of registering. I highly recommend Teladoc to any professional or applicant.

Helpful?
Patricia Ganzer
Patricia Ganzer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

She was very kind and professional she…

She was very kind and professional she listened to what I had to say and was very concerned with Health issues I had.

Helpful?
Tracey
Tracey
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My issue was addressed and handled…

My issue was addressed and handled quickly and efficiently with good results. I love not having to leave work to "see" a Dr. Keeps me being productive and from waiting in a room full of "sick" people being exposed to other issues.

Helpful?
Josh
Josh
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Help was given Immediately!

I needed immediate help and signed up. I was given the help with my eye condition instantly. The person I spoke to listened to my problem and helped me. That is what I liked. I didn’t have to wait in an office. I didn’t have to argue or constantly explain what I needed. I appreciated the Professionalism.

Helpful?
Lori
Lori
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

A simple solution for simple problems.

A simple solution for simple problems.

Helpful?
Michael Conner
Michael Conner
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent service as always!

Excellent service as always!

Helpful?
Ms L. Del Rio The Nature Chic
Ms L. Del Rio The Nature Chic
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

So convenient

So convenient, fast, efficient

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

From start to finish- a seamless experience

From filling out my info, to seeing the doc and picking up my prescription, the entire experience was seamless, and I would recommend Teledoc to anyone with non-emergency issues. The Doc was thorough, yet efficient and within a more than acceptable time frame did he conclude our visit. The only thing was there were some technical difficulties, but not sure whose end it was on. Aside from that it was a great experience.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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