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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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John Lewis
John Lewis
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great Service and Saves Time!

From the call-taker to the Doctor, they were pleasant to talk to and they listened to what I said. I received my prescription and I’m feeling pretty good. I didn’t have to wait to schedule a Dr. appointment and wait!

Helpful?
Angie P
Angie P
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

I appreciate the convenience

I appreciate the convenience - quick, responsive, professional service!

Helpful?
johnny
johnny
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Simple and better than other sources

Very easy to register and set up. Doctors was able to consult with me right away. Medication was sent out as soon as I hung up with the doctor. Highly recommend. It sure beats the emergency room or urgent care.

Helpful?
Sally de Jesus
Sally de Jesus
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast service, puts you at ease, beats going to the Doctors office

Fast service, within 15 minutes, very professional, asked if I understood everything, and if I needed anything else. Made me feel at ease and relieved. Beat going and waiting in line on a urgent care or Doctors office.

Helpful?
Marsha Brooks
Marsha Brooks
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Teladoc is the way to go!

The Physician Assistant called me within five minutes of making my appointment. She was friendly, attentive and responded to my issue immediately. She also suggested alternative measures to improve symptoms more rapidly. Huge fan of Teladoc…no waiting rooms, no make up, no driving and I had an Rx called in within ten minutes!

Helpful?
T Penland
T Penland
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Convenient and efficient

I was not up to an in person visit so I went with a Teladoc visit. The wait time was approximately 5min or less. The provider was kind and knowledgeable. The whole experience was easy and convenient.

Helpful?
mary peter
mary peter
1 reviews•New Reviewer
10 months ago
2 out of 5 stars

Not my first choice

Was not heard by Doctor. He didn’t introduce himself. Summary notes did not match what was discussed during brief appointment.

Helpful?

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Rick Broussard
Rick Broussard
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Get on the waiting list after requesting the appointment.

It was quick and easy. I was prescribed medicine that did the job.

Helpful?
Letisia Ariyuri Simancas
Letisia Ariyuri Simancas
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

quick & to the point but listened

quick & to the point but listened, ethical.

Helpful?
Maria
Maria
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Quick and easy process!

Quick and easy process! Good service

Helpful?
Kari Bacon
Kari Bacon
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Convenient and Caring

I was relieved at how convenient it was to get help fast. Of course I came down with an infection the night before a holiday weekend. I was able to be seen and explain my wound and pain and get the right medicine quickly. In fact I had it within an hour. I felt like the doctor was experienced and knowledgable and kind.

Helpful?
josh bemiss
josh bemiss
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Convenience

It is so convenient to have a Doctor on the line without having to schedule an appointment and go through the hassle of a brick and mortar doctor visit.

Helpful?
Rilla B
Rilla B
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Fast and thorough treatment

The appointment was set up swiftly and addressed my issue well. An Rx was called out right away.

Helpful?
Lisa
Lisa
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

There were issues with the platform…

There were issues with the platform used. The doctor thought I was on mute - she couldn't hear me but she made several attempts to fix it and we finally settled on her calling my cellphone so she could talk to me and we could continue with that appointment. I really appreciated the efforts she made. She also made sure that I got what I needed by way of answers, recommendations and explanations.

Helpful?
Amanda
Amanda
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

One bad experience out of many good

I have used this service many times and have always been very happy with it. However, this instance, my daughter needed an antibiotic and was not given one. After doing everything that the physician told us to do, I ended up having to take her into the doctor and get an antibiotic to finally get better. I wish I would have just taken her to the doctor in the first place instead of her being in agony for almost a week after her Teledoc appointment.

Helpful?
Kim Linz
Kim Linz
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

This was my first time using telehealth…

This was my first time using telehealth and from the moment I called to the call back from the doctor,everything went smoothly will definitely do it again and recommend people to do telehealth.

Helpful?
Al Rea
Al Rea
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Faster than Urgent Care, right from home

I was able to speak with a provider very quickly, and pick up a prescription before the pharmacy closed on a Sunday afternoon. Aside from having to put in my medical history, the whole process was very quick and easy. It was a very good experience.

Helpful?
Elizabeth Harper
Elizabeth Harper
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Great experience

Great experience. Doctor was very knowledgeable and great!

Helpful?
customer
customer
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

More than a charley horse

I left my comments in earlier area.

Helpful?
nick-meadowslive.com
nick-meadowslive.com
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Excellent Experience

The initial online setup was not a great experience but it is understandably necessary. The call back from the doctor was faster than expected and speaking with him was easy. He provided a quick solution, and I picked up my meds within 30 minutes of the phone call.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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