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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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jose diaz
jose diaz
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Genial atención

Genial atención

Helpful?
Barbara Dombrowski
Barbara Dombrowski
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Prompt call

I was impressed that the doctor called so promptly in the middle of the night!

Helpful?
Jantz
Jantz
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Teledoc call was easy and simple…

I scheduled a call time and the doctor was prompt on that time. He asked simple questions and figured out quickly what I needed. I was able to pick up my prescription promptly.

Helpful?
Amanda Hofstetter
Amanda Hofstetter
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The provider was very patient and…

The provider was very patient and ensured that the treatment they prescribed did not interfere with my other medical conditions.

Helpful?
Belle Star
Belle Star
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctor I spoke to was very caring…

The doctor I spoke to was very caring and explained the best way for me to get relief of my symptoms. He didn't rush through it. He took time and seemed to really care.

Helpful?
Latesha
Latesha
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My telehealth experience was…the best

My telehealth experience was significantly more convenient than an in-office visit. I received the same level of care without the long wait times or unnecessary follow-up charges. There was no copay, and I was only responsible for the medication cost. For non-urgent needs, I will continue to choose telehealth moving forward.

Helpful?
Scott Romenesko
Scott Romenesko
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to use and fast

Easy and Quick

Helpful?

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Allison Sokolowski
Allison Sokolowski
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great for people with anxiety and little time

I get very anxious about phone calls, but this telehealth call was so easy. The doctor called me shortly after I put in my request, and listened to my issue and very quickly gave me the information and prescription I needed. It was so stress-free and I'm feeling so much better now, after having put off getting help earlier due to my anxiety and lack of time due to my work schedule holding me back from calling a doctor.

Helpful?
Roberto
Roberto
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Easy and useful

It was useful and reasonably affordable.

Helpful?
Muriel
Muriel
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I was feeling very bad

I was feeling very bad. Everyone was so understanding to my situation. Even the doctor was grateful. I will tell anyone about them.

Helpful?
Andrew
Andrew
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

So Glad I Chose This

Had to wait all of five minutes to be seen. Snapped a few pics and ten minutes later I had prescriptions I needed sent to my pharmacy. Pretty awesome.

Helpful?
Zach Smith
Zach Smith
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to set up a call through the app

Easy to set up a call through the app. Friendly doctor.

Helpful?
Shellie Heap
Shellie Heap
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The Dr Whitney Barnes.

The Dr. was very prompt. She listened to my situation and showed empathy during the entire visit. I love using this platform. It is very helpful and user friendly

Helpful?
Melanie Jirka
Melanie Jirka
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Dr. Ethan

Dr. Ethan helped me with a uti that occurred after hours. He called in antibiotics and saved me a costly trip to the ER or Urgent Care.

Helpful?
Russell Arrington
Russell Arrington
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Super friendly and comforting.

Super friendly and comforting. He listened to my issues and asked follow up questions to get me some relief.

Helpful?
Angela Matts
Angela Matts
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very satisfied

The providers have been kind, quick to respond and very efficient! And zero copay.

Helpful?
Terri Garrison
Terri Garrison
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I have had a tough year

I have had a tough year, with the loss of my mom, my oldest granddaughter having cancer and one of my twin granddaughters almost drowning. Work is not an escape, it is more like a prison. It was great to be listened too and know that I am working with someone who will help me gain the proper tools to deal with everything.

Helpful?
Layla
Layla
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

On demand medical help is wonderful

On demand medical help is wonderful. Sometimes there is a medical urgency but not enough to call 911. Thats when Teladoc comes in. It's a wonderful service. I am so grateful for it.

Helpful?
Tanisha Tucker
Tanisha Tucker
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast service

I received care and prescription called into pharmacy all within 30 minutes

Helpful?
Di
Di
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Teledoc was a great experience and I’m…

Teledoc was a great experience and I’m so grateful I didn’t have to go to urgent care or the ER. Thank you!!

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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