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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Sandra Rockwell
Sandra Rockwell
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Dr. On call great place.

Great phone experience for doctor services.

Helpful?
Caro Rod
Caro Rod
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Dr. Jonathan Reitzenstein needs vacation or empathy?

Setting the appintment was easy but Doctor Jonathan Reitzenstein showed no manners. First, he was on purpose not on camera, just his hair so I asked to see his face so he moved the camera and then I could only see half of his face, so I said I still don't see you, he said why it does it matter? Well, as I patient I think is important to see your doctor and vice versa. Then he rushed to ask what do I need so started telling that I injured my fingers, barely let me talk and started saying it was not smart to do what I did and told me to just take the medicine he will send to pharmacy.....zero empathy super rushed, no time to ask questions and he is gone! You can tell he is there to make as many calls as possible!

Helpful?
Scott Carlin
Scott Carlin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Outstanding Help

The provider was outstanding and friendly.

Helpful?
Heather Mueller
Heather Mueller
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Doctor was very nice and thorough

Doctor was very nice and thorough. I was able to be seen as soon as I started feeling bad rather than waiting a day or two to get into an appointment. I was out running my kids to sports and doing errands and was able to have my appointment while waiting in the car during my daughter’s cheer practice. So convenient especially when I’m running around with my 3 kids. Thank you so much!

Helpful?
Rob
Rob
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

No delay in scheduling

There was an online assessment, which allowed me to connect with a therapist directly -- the speed of which was much faster than other services. Within minutes of completing it, I was scheduled for my first appointment. There was a list of therapists and there were ones I could have scheduled for that afternoon.

Helpful?
Carla Manjarrez
Carla Manjarrez
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Prompt and friendly.

Prompt, quick, clear, and helpful. The service was over the phone and my practitioner was friendly which eased my nerves. I was able to get the help I needed without having to leave my house which saved me hours of time and stress. From the appt request to the time we ended the call, it was only 15 minutes. The call was less than 5 mins itself.

Helpful?
Melinda Hanks
Melinda Hanks
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The Dr was wonderful

The Dr was wonderful. A 2 min conversation and the prescriptions where sent in. No waiting at an urgent care center or dr's office.

Helpful?

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Natalia Montero
Natalia Montero
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It is easily accessible on time.

It is easily accessible on time.

Helpful?
Cabrera, Kristy
Cabrera, Kristy
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast, convenient, and genuinely helpful care

I had a great experience using Teladoc Health. The appointment was easy to schedule and I was connected to a provider quickly. The doctor was thorough, understanding, and addressed my concerns without making me feel rushed. I got my prescription sent to my pharmacy right after the call. This service really helped me avoid a long wait at urgent care. I’ll definitely use Teladoc again when needed!

Helpful?
Carolyn Cohill
Carolyn Cohill
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Definitely recommend Teladoc for health care needs

Lovely primary care provider. Listened to my needs and provider thorough recommendations.

Helpful?
Trudy Patterson
Trudy Patterson
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very thankful for the opportunity to…

Very thankful for the opportunity to use Teladoc for my needs, as life is so busy & there aren't local doctors for my needs. I absolutely love my therapist!! Jessica Corkery is AMAZING!

Helpful?
Maria Gentile-Feay
Maria Gentile-Feay
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick and easy

I appreciated the quick response to my scheduled appointment along with a clear treatment plan. The response was easy to follow and I received a quick prescription to the local pharmacy! I appreciate having this as a plan benefit.

Helpful?
Ryan Turner
Ryan Turner
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctor cared about me and wasn't…

The doctor cared about me and wasn't trying to rush me out. He did several tests and cared about my well-being. He was great. Highly recommend

Helpful?
Bernie
Bernie
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Well done

Very pleasant conversation and thorough. Very pleased with the results and satisfied in accuracy.

Helpful?
Crystal G King
Crystal G King
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent service excellent Doctor…

Excellent service excellent Doctor quick easy and super reliable

Helpful?
Ashley
Ashley
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Teledoc is superior to sitting in a waiting room

I didn't need to sit in a waiting room full of possibly contagious other people, the doctor asked questions and was prompt, wait time was minimal, and the doctor got my meds over to the pharmacy right away. The pharmacy called me as soon as they opened and they had them ready.

Helpful?
Asia Roberts-Francis
Asia Roberts-Francis
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Proper Care

Quick response excellent care

Helpful?
Christopher Arciga
Christopher Arciga
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The help they offer 24/7 online through…

The help they offer 24/7 online through the teledoc app. Is amazing fast service and understanding....

Helpful?
Jenine Buchs
Jenine Buchs
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent Service!!

Teladoc got back to me very quickly and the doctor was amazing that I talked to. He prescribed a prescription for me that was called in immediately. I will definitely call them again in the future.

Helpful?
anisa George
anisa George
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Physician was kind

Physician was kind, helpful and a good listener. It was great to have this access during a weekend when I would have otherwise spent the day in the walk in clinic!

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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