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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Holly
Holly
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Short wait and short call

Short wait and short call! Got the meds I needed.

Helpful?
Melissa Koppel
Melissa Koppel
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I was unaware that my insurance company…

I was unaware that my insurance company covered the service and when I found out it was just so convenient so amazing the doctors and nurse practitioners are awesome it's quick easy and it's just I love it I will use this as much as I can instead of having to go into a doctor's office great job and better

Helpful?
Michelle Hill
Michelle Hill
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My session with therapist Raquel…

My session with therapist Raquel Outland went exceptionally well. She was proactive, listened attentively, and brought a deep sense of compassion and empathy to our conversation. I truly appreciated her thoughtful approach and felt heard and supported throughout. It was a meaningful and uplifting experience.

Helpful?
Carlos Guerra
Carlos Guerra
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The patients and great assistants.

The patients and great assistants.

Helpful?
Tammy Keyser-Mackie
Tammy Keyser-Mackie
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very helpful in a scary time

I am in between Doctors right now and really needed a refill. They were very helpful.

Helpful?
Laurie
Laurie
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Able to get appointment quickly

I was able to get an appointment in less than 15 minutes. Was able to get prescription for COVID-19 meds called in. So grateful to not have to leave the hotel and infect others. We were away from home and it was a Saturday, the first available video appointment at my Dr. would be Monday - too late to start Paxlovid. Very grateful for the care.

Helpful?
Javier salomon
Javier salomon
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great Solution!

I had a difficult time getting in to see a Dr in person. It was a Friday afternoon. My insurance covers Teledoc so I called, completed the registration and was see virtually by a Dr quickly. The Dr was courteous, professional & quickly diagnosed the problem, an eye infection & sent a Rx to the pharmacy. It was great!

Helpful?

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Garrette Robinson
Garrette Robinson
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Great people that's employed by you…

Great people that's employed by you guys I just wish that I would get a 30-day supply of my medicine other than that great experience time saved money saves I have to come out of pocket a week early but great

Helpful?
TexasGuru
TexasGuru
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Great experience

Great experience except took longer than estimated wait time. Provider was great and no office waiting or exposure to illness.

Helpful?
Dannielle Miller
Dannielle Miller
1 reviews•New Reviewer
9 months ago
2 out of 5 stars

A provider that acts like they care

Signing up and getting the doctor to call was very easy and uneventful when the provider called she was less than enthused that she had to call someone at 9:15 at night. It took about 15 seconds for this call to last and it charged me $35 I would suggest getting a provider that Even pretends to act like they care.

Helpful?
TS
TS
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Professional and kind

I always have a great experience with Teladoc Health. My last appointment, I was concerned with having a male doctor but he was very professional and kind. Didn't rush through the visit.

Helpful?
Kristine Kowdynski
Kristine Kowdynski
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I had aConvenient and Professional Care from Home great experience using this…

I had a great experience using this telehealth service. The appointment was easy to schedule, and I was able to speak with a licensed provider the same day. The video connection was smooth, and the provider took time to listen to my concerns and explain the treatment plan clearly. What I appreciated most was the convenience—no waiting room, no travel, and I still felt like I received quality care. Follow-up instructions were sent promptly, and the whole process felt streamlined and secure. This service is ideal for non-emergency issues and busy schedules. I’d definitely use it again.

Helpful?
Robb Spaulding
Robb Spaulding
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Saved me a trip to urgent care

Saved me a trip to urgent care, speaking to a live person with all the necessary credentials was awesome

Helpful?
Heather Dickey
Heather Dickey
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Poison Ivy Rash Dilemma

Having the issue I had, made it hard to see and to drive to the doctors office. Being able to schedule a telehealth appointment and have a prescription available to be picked up in around an hours time, is so convenient. I am healing and will be back to normal real soon.

Helpful?
Mary Bravos
Mary Bravos
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast and friendly service

Fast and friendly service! I had a prescription refill and all went smoothly!

Helpful?
Edward
Edward
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great experience

Great experience. Convenient, caring and professional

Helpful?
DC
DC
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good experience

Booked an appointment for a skin problem. The dermatologist got back to be quickly. She was thorough and gave me an Rx. Entire process is much easier than it used to be.

Helpful?
Tijuana Lesesne
Tijuana Lesesne
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My experience was a very fast and…

My experience was a very fast and pleasant! He listened, he asked questions, and he diagnose my problem. I had my prescription minutes after speaking with the doctor.

Helpful?
Mrs.McQueen
Mrs.McQueen
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Call was answered in a timely manner !

Call was answered in a timely manner !! The MD listened to my concerns didn’t have no problem with what I was suggesting!!! I Went straight to the pharmacy that was recommended and medication was waiting for me to pick it up within minutes!!! Quick , Fast and Efficient on a Sunday

Helpful?
Jolene VonMillanich
Jolene VonMillanich
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The doctors are very knowledgeable and compassionate

I have needed to use this sevice. several times and have nothing but good things to say about my experiences .I was very comfortable talking to Doctors and felt they all genuinely cared and were very knowledgeable, they were very quick with getting my prescriptions called in to pharmacy.I also really like how there is no waiting room to sit in and I was connected to a Doctor almost immediately 🙂

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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