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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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Carrie
Carrie
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy to schedule

Easy to schedule. Ontime with apt that was scheduled. Dr. listened to my situation and provided a plan to get me better.

Helpful?
Joseph Topolski
Joseph Topolski
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Antibiotic not prescribed

You need to prescribe antibiotics to people that need them. Most people know their own body. Also if you can't help someone you shouldn't charge them them the full price. It just another online money grab!!!

Helpful?
Vivian Noles
Vivian Noles
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Everything OK

Everything OK

Helpful?
Faith
Faith
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Prescription Change Delays

Teladoc appointment went well. Requesting a change with the prescribed medication has been problematic. The pharmacy and I have called Teladoc. We are still waiting for a response. Pharmacist mentioned this is a consistent problem with service.

Helpful?
Terri Meyer
Terri Meyer
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Video visit was amazing!

This is an amazing service to get urgent care help while out of state! The video visit was amazing! Very little wait time, knowledgeable professional provider and even help get a prescription sent to a pharmacy that was near my vacation spot. Five stars!!!

Helpful?
S Malan
S Malan
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

I was refused medical assistance…

I was refused medical assistance because of my age and medical condition; consequently, they promised no charge. When the charge came through on my credit card anyway, I contacted them for a refund. They refuse to keep their commitment to. Beware of their unscrupulous practices.

Helpful?
Roseanna Green
Roseanna Green
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great service

Great service

Helpful?

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Ceanna Sutton
Ceanna Sutton
1 reviews•New Reviewer
9 months ago
2 out of 5 stars

Wasn't happy at all yes did give me…

Wasn't happy at all yes did give me cream for my eczema but not blood pressure didn't even ask what my reading is are nothing

Helpful?
Robby Dawes
Robby Dawes
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Awesome

Easy to use the app and website

Helpful?
ashley forster
ashley forster
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Safe place to have a conversation

A safe place to be honest.

Helpful?
Betsy Newman
Betsy Newman
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Service is great and we had meds when…

Service is great and we had meds when we arrived in South Florida for our son. Teledoc person had a very thick foreign accent so the communication was really difficult making it a very challenging coversation.

Helpful?
Serenity
Serenity
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Definitely love my experience using Teledoc

Definitely love my experience using Teledoc! Being sick and not wanting to move.. the ease of using Teledoc has been great!

Helpful?
Luke McGinnis
Luke McGinnis
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great

The ease of access, level of care and follow up.

Helpful?
Robert Mott
Robert Mott
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

First Time Using Teladoc

This was my first time using Teladoc and I was quite satisfied with my experience. The provider was on time, professional, clear and compassionate.

Helpful?
Douglas
Douglas
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

What a wonderful therapy service that we all could benefit from especially those who struggle and what answers to all of their questions about what might be going on, so they know what to do in future

What a wonderful service that is there for people who want to know about their conditions and how they can best manage their lives. I know Teladoc has really helped me and I’m sure it can help others so let’s spread the word because they are the best therapy service in the country.

Helpful?
Jacques Robinson
Jacques Robinson
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Knowing that my concerns were heard

Knowing that my concerns were heard

Helpful?
Kannan Reynolds
Kannan Reynolds
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

10/10

I’ve never had a telehealth appt before. I was so worried I’d have to try and “convince” my provider of the symptoms I was feeling. After asking about my medical history, she asked typical questions regarding my symptoms and explained what medication she was going to prescribe me. It was so easy. I picked up my antibiotic a few hours later, and I already am feeling better. She was so sweet, too!

Helpful?
Carolina  Melton
Carolina Melton
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The availability of the Dr's was quick

The availability of the Dr's was quick. They inquired about my symptoms and then sent a prescription to my local pharmacy quick. I had no issues whatsoever with my virtual visit.

Helpful?
deborah muller
deborah muller
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Fast and professional

Excellent!

Helpful?
barbara peninger
barbara peninger
1 reviews•New Reviewer
9 months ago
3 out of 5 stars

Video is not working properly this week

Video is not working properly this week

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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