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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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PEDRO GOMEZ
PEDRO GOMEZ
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent Experience when Mental Health awareness is so important!

He listened to everything I had to.say and was very helpful in spite that my difficult life can be very difficult to talk about!

Helpful?
Chuck Browning
Chuck Browning
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I used this service while on vacation…

I used this service while on vacation in South Carolina. I was quickly connected with a provider that diagnosed my issue. They sent in a prescription and I am already on the mend. Overall great experience.

Helpful?
Brandi Bishop
Brandi Bishop
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Has all you need and it's convenient

It's convenient, effective, and over all more beneficial for me. I love everything about teledoc.

Helpful?
James Peek
James Peek
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great experience all the way around

The Dr was amazing listened to me . Understood me having to have him repeat due to ears being clogged and everything seeming muffled. Simple and easy transaction. Glad this service exists

Helpful?
Andrea Tillman
Andrea Tillman
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

When you’re sick

When you’re sick, the last thing you want to do is put clothes on, get in the car and go to the doctor. This was convenient and done from my bed. I love using Teledoc. I’m very grateful.

Helpful?
Cheryl Ann Ferraro
Cheryl Ann Ferraro
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

The lady on the phone was great

The lady on the phone was great. I didn’t get her name but she was the operator. She helped me unlock my account and put in all my medication… don’t get rid of the lady she was so nice.

Helpful?
Larissa Hawkins
Larissa Hawkins
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great

Great, fast, service. Dr was courteous, knowledgeable, and professional.

Helpful?

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Raj
Raj
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Awesome experience

Awesome experience

Helpful?
Christy Allphin
Christy Allphin
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great experience!

Great experience!! I never had to leave the comfort of my home and the doctor patiently listened and heard me! I for the first time feel like I have a treatment plan in place that will have positive results!

Helpful?
Kim Meyers
Kim Meyers
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Easy

Good communication with each other.

Helpful?
Maxine A
Maxine A
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It felt as comfortable as being home.

She was very kind and stated everything with simplicity. It felt like home. She added examples to help me understand or have something to compare to.

Helpful?
Valarie Williams
Valarie Williams
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

My first Teladoc experience was great

My first Teladoc experience was great. The doctor was very understanding and helpful

Helpful?
tammy
tammy
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It was nice to be able to make a phone…

It was nice to be able to make a phone call and not leave my home as I was so sick with stomach problems

Helpful?
Andrew j
Andrew j
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Perfect

Perfect! Just the help I needed.

Helpful?
Debbie Canter
Debbie Canter
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I loved how fast I was able to get seen…

I loved how fast I was able to get seen and how nice they were. Took the time to hear and understand what I was saying. They very fast too. I'm going to them for all my medical needs now.

Helpful?
Emmanuel Kobina Andrews
Emmanuel Kobina Andrews
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great and Prompt Response

... quick response on the time a requested. good knowledge of my complain

Helpful?
Diane Rouse
Diane Rouse
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Never left my couchI…

Teledoc saved me on a summer day when I was in between doctors. I had a sinus infection and after a short registration I was in the queue waiting to be seen. The doctor and I spoke, he confirmed the diagnosis and sent the script to my pharmacy. Doctor was thorough and pleasant. I will absolutely use teledoc again!

Helpful?
Kari Robinette
Kari Robinette
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

A great experience

I was able to easily sign up for an appointment and in the evening and was contacted within 10 minutes. The doctor spent time with me going over my symptoms and treatment plan. It saved me a trip to urgent care when I really wasn't feeling well.

Helpful?
Ema Passalacqua
Ema Passalacqua
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Dermatologist service is awful

Dermatologist service is awful. Understanding that most conditions are better if treated in person due to that fact that there are no appointments available for my daughter until the end of August used the service to try to find some help while we wait for her appointment. The doctor did not provide a good explanation. I had questions and ask for recommendation multiple times and those were never answered. I will not recommend the dermatology aspect of Teladoc at all.

Helpful?
Happy client
Happy client
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very efficient & professional help!

The registration and appointment process was very easy. I received my appointment soon after I registered and my representative stayed on the phone with me to ensure all was setup correctly. Excellent customer service & care.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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