9 hours ago
Had to change my pickup time last minute and their customer service team was very accommodating. Driver arrived exactly when promised and even helped with directions to the terminal.
9 hours ago
Service was adequate but the booking process could be more user-friendly. Had difficulty modifying my reservation online and had to call multiple times to reach someone.
9 hours ago
Driver was courteous and knowledgeable about traffic patterns. Van was spacious and comfortable. Would definitely use again for airport transfers.
9 hours ago
Booked for a family of six with luggage and they provided a perfect vehicle. Driver was patient while we got organized and took a scenic route that avoided heavy traffic. Highly recommended!
Had to change my pickup time last minute and their customer service team was very accommodating. Driver arrived exactly when promised and even helped with directions to the terminal.
Service was adequate but the booking process could be more user-friendly. Had difficulty modifying my reservation online and had to call multiple times to reach someone.
Driver was courteous and knowledgeable about traffic patterns. Van was spacious and comfortable. Would definitely use again for airport transfers.
Booked for a family of six with luggage and they provided a perfect vehicle. Driver was patient while we got organized and took a scenic route that avoided heavy traffic. Highly recommended!
Used SuperShuttle for my business trip last week and was impressed with their punctuality. Driver was professional and the van was clean. Price was reasonable compared to other options.
Perfect solution for avoiding airport parking hassles. Driver tracked my flight and adjusted pickup time accordingly when there was a delay. This attention to detail made all the difference.
Driver was friendly and helpful with luggage, but the vehicle seemed a bit worn down. Air conditioning wasn't working properly on a hot day. Service was on time though.
More affordable than rideshare during peak hours and drivers know the best routes to avoid traffic. Vehicle was clean and well-maintained. Will use again for future trips.
Waited 25 minutes past scheduled pickup time with no communication. When the shuttle finally arrived, driver seemed rushed and unfriendly. Expected better for the price paid.
Shared ride service worked well for my early morning flight. Only downside was having to make two other stops before the airport, which added about 20 minutes to the journey. Overall satisfied with the service.
Gets the job done at a fair price. Nothing fancy but reliable transportation to the airport.
The shared ride concept is great for budget travelers, but be prepared for multiple stops. What should have been a 30-minute trip took over an hour due to other passenger pickups.
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SuperShuttle is a shared-ride airport transportation service that provides door-to-door shuttle services between airports and various destinations. The company operates in multiple cities across the United States, offering scheduled shuttle rides that passengers can book in advance or on-demand. SuperShuttle typically uses vans or small buses to transport multiple passengers traveling to or from the same airport area.
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Reviewers generally find Supershuttle to be a reliable and affordable option for airport transportation, often praising the service for its punctuality and knowledgeable drivers who navigate traffic effectively. Many customers appreciate the convenience of avoiding airport parking hassles, with several noting the cleanliness and comfort of the vehicles. However, there are some complaints about disappointing experiences, particularly regarding long wait times and a lack of communication during delays. Some users also mention difficulties with the booking process and the shared ride concept leading to longer travel times due to multiple stops. Overall, while there are areas for improvement, the majority of consumers express satisfaction with the service, making it a solid choice for airport transfers.
