Superdrug Mobile Reviews

I have to say that this is probably one of the best virtual mobile networks in the UK. Moving across to Superdrug Mobile was seamless, quick, and without issues. They also offer great value and are generous with things such as data for the price we pay. Contacting them is also very easy. I have their email address and always seem to get a reply within an hour. I recently spoke to Samiirah. They were extremely helpful, understood my issue, and offered the correct solution immediately, without asking any questions. I couldn't ask for better support. I am also very happy with the overall service I am receiving from the network. Highly recommended.

I've been struggling with topping up a SIM for my mum and as a last resort I logged into the Superdrug chat. The customer service assistant I got to talk to was Courtney, she was courteous, polite and super quick at solving my issues. Thank you!

My 5g speeds are 0.8 mbos an that works out a 100kbs so I'm paying 20 pound a month for dial up an yet this is reliable nah mate it is a scam I am gonna send all my evidence to ofgem cause 3 are also setting contracts to 100k caps without clients permission so yeah they working for hutch an we all know that guy loves taking people's money

I had issues with my sim card and had to order a new one, spoke to Carmen on the live chat and she was so helpful and put my mind at ease about the problems. cant thank her enough!

Courtney was very helpful, did a good job. Thanks

I had the pleasure of working with Courtney to help me get my account sorted while I am abroad and she was a great help! Answered all of my questions no matter how repetitive they got lol. Great service as always from Superdrug Mobile

Fantastic clear advice given by Courtney, one of the chat advisors.

Courtney was clear and helpful in sorting issue

The team were prompt with their response to my questions. Very supportive and helpful. Excellent Service.

Thanks Courtney you were a great help.

Courtney was absolutely brilliant so quick and knowledgable a great asset to Superdrug ‘Thank you’x

Courtney was very helpful, done a brilliant job, top girl, told me what i needed to know.

Amazing help

Used the chat function to seek help as I was totally lost on how to set up my new sim card. Courtney was a fantastic help and got me sorted in no time. Callum.

Very helpful service from Courtney who helped me with my mobile data problems! Kind friendly and helpful 😊 Thank you Courtney

(Carmen) was really helpful with my inquiry and very helpful and very polite and very patient and understanding

What an experience!! It has been very difficult to get help with Superdrug mobile until I got in touch with Courtney today. She was very patient & understanding. Even though I did not get the result I wanted (a refund), she made sure that no more money would come out of my account.

Fantastic service from Carmen. She was extremely helpful and helped me with my issue efficiently. Thank you!

Excellent service. As an early adopter, it’s super to see the continuous growth and improvement! Glad to see so many joining. Superdrug has always been a quality brand that delivers brilliant value, the mobile aspect is no different - unbeatable! Online chat staff are fantastic. Shout out to Carmen, who is professional, knowledgable and personable, which makes for a great brand ambassador! Thank you :)