It was good!
It was good!
Super.com receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
It was good!
Great prices
Site very easy to use and good competitive rates
Warning: Do NOT Book with Super.com – Suspicious Charges & Misleading Reviews I never book through random or unknown websites, but this time I trusted some of the reviews and booked a business trip through Super.com. Big mistake. My trip hasn't even happened yet, and they already tried to take a $15 unauthorized charge from my account. Thankfully, my bank flagged it and blocked the transaction. After digging into more user experiences, it’s clear this isn’t a one-time issue—this seems to be a pattern. They lure you in with seemingly good deals and then try to take more money on the side. Don’t be fooled by the many positive (green) reviews. After what I’ve experienced and read, it’s highly likely that some of those reviews are fake or paid for to cover up the real problems. As someone who regularly uses trusted platforms like Expedia, I strongly advise others to avoid Super.com. The hotel I booked with confirmed I was overcharged compared to their direct rate. You could end up paying more, getting charged twice, or worse—handing over your card info to a shady company. Bottom line: Super.com cannot be trusted. Book directly with the hotel or use a reliable travel site to avoid stress, overcharges, and potential fraud.
When I made the booking, it wasn't clear that I had to pay a fee to get the discounted rate. Be careful guys. If you make a booking at a discounted rate, they will sign you into a subscription and charge you a fee so technically you are not getting a discount because they are getting their money back by charging you a fee. They told me they have a rate for 'members' and 'non members'. When I made booking I chose the offer that was the cheapest thinking it was a special deal. Now they not refunding me because they say I selected the 'members' rate. But if I selected members rate and I am not at member then it should not be allowing me to select this rate. On one side they say this rate only applies to members but then on other side they allowing non members to choose the members rate and then charging them a fee. This is false advertising and tricking customers. Also their customer service agent Alana Lees was also very rude. As well as not being helpful, she cut off the chat in the middle of me still talking.
Fast and easy
Great prices, quick and easy to use
Great experience!
Providing discounts for hotels which is greatly appreciated. Will use again
Good Save money
I don't arrive until Saturday
Great and very satisfied
Super.com always has the lowest prices. Even lower than the well-known hotels say you can get on their sites! I would join at $9.99 per month, but $15 per month is a little expensive given that it is a recurring debit.
The competitive price
Great rates
Fast and easy user-friendly.
THE BOOKING WAS SIMPLE!!!
Quick and great savings
More than happy with site. Very easy to use and booked a hotel at a very competitive price. Will definitely use the site again. 👍
I was able to find a great price for a short amount of time. Made it easy to check out and was notified right away with confirmation numbers for the hotel stay. I would use this site again.
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