Sunsetter Reviews

Happy with the awning but wish the consultation process was more thorough. They missed some details about our space that caused minor complications during installation.

This has completely changed how we use our patio. The shade coverage is perfect and the retractable feature means we can still enjoy full sun when we want it. Installation was quick and professional.

Love the retractable awning - it's exactly what we needed for our deck. The installation crew did a fantastic job and were very careful with our landscaping. Only complaint is that it took nearly two weeks to get someone out for the initial consultation, which was longer than expected.

Exactly what we were looking for to provide shade on our south-facing deck. Easy to operate and looks great. Customer service was helpful throughout the process.

Best investment we've made for our outdoor space. The motorized option is so convenient.

Definitely not the cheapest option out there, but you get what you pay for. The craftsmanship is solid and the warranty gives peace of mind. Installation team was punctual and cleaned up after themselves.

The team was professional and completed the awning installation in about 3 hours. The quality is outstanding and it's already made our patio much more comfortable. Highly recommend their services!

The awning works well and the installers were knowledgeable. Had a minor issue with scheduling but they made it right. The fabric quality seems durable and the color has held up well after 6 months.

While the product works as advertised, getting support after installation has been difficult. Called multiple times about a warranty issue and haven't received a callback. The awning is fine but the service needs improvement.

Product quality is good but the sales process was a bit pushy. They kept trying to upsell additional features we didn't need. Installation went smoothly though and we're happy with the final result.

The awning itself is fine, but the installation took much longer than promised and they had to come back twice to fix alignment issues. Eventually got it sorted out but was frustrating.

Really impressed with the build quality and attention to detail. The motorized controls work flawlessly and it's held up great through some strong winds. Would definitely use them again.