Best decision we made for our home. The panels look sleek and our energy bills are practically nothing now. The whole process from consultation to installation took about 3 months. The app is really c... See more
The solar system works as advertised but feels pricey compared to other quotes we got. Installation was professional and clean. Just wish the monthly payments were a bit lower.
While the solar system itself works well, getting updates during the installation process was frustrating. Had to call multiple times to get status updates. Once everything was installed though, it's... See more
Two years in and very satisfied with our decision to go solar with Sunrun. The monitoring system makes it easy to see our energy production and the customer portal is user-friendly. Highly recommend f... See more
Best decision we made for our home. The panels look sleek and our energy bills are practically nothing now. The whole process from consultation to installation took about 3 months. The app is really cool for tracking production too.
The solar system works as advertised but feels pricey compared to other quotes we got. Installation was professional and clean. Just wish the monthly payments were a bit lower.
While the solar system itself works well, getting updates during the installation process was frustrating. Had to call multiple times to get status updates. Once everything was installed though, it's been great.
Two years in and very satisfied with our decision to go solar with Sunrun. The monitoring system makes it easy to see our energy production and the customer portal is user-friendly. Highly recommend for anyone considering solar.
There were a few delays in getting started due to permitting issues, which wasn't entirely Sunrun's fault. Once installation began, everything went smoothly. The system is producing more energy than projected.
Had an issue with my monitoring system and they sent someone out within 48 hours to fix it. The technician was knowledgeable and explained everything clearly. Very impressed with their responsiveness.
Been with Sunrun for about 8 months now and generally happy with the service. The panels are producing well and customer service responds quickly to questions.
The solar panels work great and I'm saving money on electricity. However, the initial consultation process was a bit pushy and there were some delays in getting permits approved. Installation crew was fantastic though.
The lease option made solar affordable for our family. Installation was smooth and the system has been reliable for over a year now. Would recommend to others looking to go solar without the upfront costs.
The installation team was professional and completed everything in one day. My electric bills have dropped significantly since going solar. The monitoring app makes it easy to track energy production. Only minor complaint is the sales process took longer than expected.
The crew that installed our system was punctual, clean, and very respectful of our property. They finished ahead of schedule and walked us through everything. System has been performing great for 6 months.
The salesperson made promises about timeline and savings that didn't quite match reality. The actual installation and system performance have been fine, but I felt misled during the sales process.
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Sunrun is a residential solar energy company that provides solar panel installation and energy services to homeowners. The company offers solar system design, installation, monitoring, and maintenance services, along with battery storage solutions and solar financing options. Sunrun operates as a solar service provider helping customers transition to renewable energy for their homes.
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Reviewers generally express satisfaction with Sunrun's solar solutions, highlighting the effectiveness of the solar systems and the professionalism of the installation teams. Many customers appreciate the user-friendly monitoring system and the significant savings on energy bills, with several noting that the installation process was smooth and efficient. However, there are recurring complaints about the sales experience, with some feeling misled by promises regarding timelines and savings. Communication during the installation process also receives criticism, as several consumers report frustration over a lack of updates. Despite these issues, the overall sentiment leans positive, with many recommending Sunrun for its reliable solar products and responsive customer support.