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HomeSubside Sports Reviews
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Subside Sports Reviews

3.575221238938053 out of 5 stars
3.575221238938053 out of 5 stars
3.6
|Great|113 reviews

Last reviewed 9 months ago

TrustScore

3.6
3.575221238938053 out of 5 stars
Great
5 out of 5 stars
66
4 out of 5 stars
5
3 out of 5 stars
5
2 out of 5 stars
2
1 out of 5 stars
35
113 reviews in total

Review summary

Subside Sports receives mixed feedback from customers, reflecting both satisfaction and frustration. Many reviewers praise the quality of the shirts and the overall service, highlighting timely deliveries and responsive customer support when issues arise. For instance, several customers express happiness with their purchases, noting that items arrived as described and in good condition. However, a significant number of complaints focus on order fulfillment problems, including receiving incorrect items and delays in shipping. Some customers report poor communication regarding their orders, with unanswered emails and unresolved issues. Additionally, return fees have been criticized, particularly when customers are responsible for costly returns.

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Based on reviews, created with AI

See what reviewers are saying

Yanique Ys
Yanique YsFeatured

9 months ago

1 out of 5 stars

Frais de retour à la charge du client

SAV un peu limite, renvoi à nos frais (14,95€ pour renvoyer en Allemagne) pour un article à 12€…

Mathys
MathysFeatured

9 months ago

5 out of 5 stars

Avis Français sur Subside Sports

J’ai acheté un maillot de la Norvège extérieur floque odegaard depuis le site français. Je l’ai reçu en 1 semaine et je suis très satisfait de la qualité du maillot, il est exactement comme je le voul... See more

HZ
HZFeatured

10 months ago

5 out of 5 stars

Significant delay that was perfectly resolved

I ordered two jerseys from the U.S. but after three weeks I did not receive them. I sent email after email with no response. Finally I called and Jerry responded apologizing that there was a glitch in... See more

Mitingi
MitingiFeatured

10 months ago

1 out of 5 stars

Se equivocaron en un parche que pedí,y…

Se equivocaron en un parche que pedí,y la atención al cliente es pésima para que solucionen su error

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James Hardwick
James Hardwick
1 reviews•New Reviewer
about 5 years ago
3 out of 5 stars

Took 3 weeks to arrive but real shirt…

Took 3 weeks to arrive but real shirt though so is a legit site and cheaper

Helpful?
Jędrzej
Jędrzej
1 reviews•New Reviewer
almost 6 years ago
4 out of 5 stars

Is this kit legit?

Is Del Piero retro kit on subside sports legit? Please let me know.

Helpful?
Mariah
Mariah
1 reviews•New Reviewer
about 6 years ago
3 out of 5 stars

Payment review- revision de Pago

Yesterday I paid for a t-shirtbut it didn’t charge from my debit card, it says payment review but I don’t know if I have to wait or you already reject the payment. I need to know this in order to know if I should order again without receive a double charge in my cards.

Helpful?
Gordon Maciver
Gordon Maciver
1 reviews•New Reviewer
over 6 years ago
5 out of 5 stars

Fantastic Service

I was looking for a certain football shirt they didn't have in my size, I emailed Subside Sports customer services and they were brilliant, they were expecting new stock from the manufacturer so they processed the order for me and it arrived days later. Delighted, can't thank the Subside Sports team enough.

Helpful?
Hannah C-S
Hannah C-S
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

International football shirts from a great British company !

It feels good to support a family-run British company who have really unique range and great customer service !

Helpful?
Ciaran
Ciaran
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

Excellent service for Nations League

Excellent service. Ordered a personalised top for the nations league with not long till the tournament was to begin. Delivered within 3 days and product is as brilliant. Thanks

Helpful?
Павел Семенюк
Павел Семенюк
1 reviews•New Reviewer
almost 7 years ago
5 out of 5 stars

Рекомендую!

Заказал футболку с доставкой в Одессу. Возникла сложная ситуация с почтовой службой, которую продавец решил и в итоге я получил свой заказ. Спасибо. Рекомендую.

Helpful?

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Pablo Mtz
Pablo Mtz
1 reviews•New Reviewer
about 7 years ago
4 out of 5 stars

They asked me to wait 1-3 weeks and it has been far more.

I ordered my Napoli shirt one and a half months ago, it arrived to another city here in Mexico but it has been there for more than a month, they asked me to contact my local post office service but that's not my job. Disappointed. However I went to my local post office and they gave me my parcel. The jersey I ordered from subside sports was exactly as I had ordered it.

Helpful?
Ivan Morales
Ivan Morales
1 reviews•New Reviewer
over 7 years ago
1 out of 5 stars

Beware of subside sports

I had ordered a Chelsea jersey on November 4th and came incredibly fast (I paid for faster shipping of course). But when it arrived it was a wrong size compared to the tags. So I tried to make an exchange and they told me to ship it to their US branch and they would ship it to the one in England. I PAID for the delivery on November 8th and received confirmation from ups that is was delivered on the 15th. It is now December 6th and they are claiming that it has not arrived to their US branch. I have tried to get a refund but are still claiming it has not been received. When I clearly have proof that it has been delivered. Horrible from them I will not buy again

Helpful?
Ella Cs
Ella Cs
1 reviews•New Reviewer
over 7 years ago
5 out of 5 stars

Very helpful customer service and good…

Very helpful customer service and good quality product, highly reccomend!

Helpful?
Bolt Up85
Bolt Up85
1 reviews•New Reviewer
over 7 years ago
1 out of 5 stars

Terrible "Customer Service"

Terrible delivery its been a month since I ordered a name set and a patch and still have not received it, terrible communication the people do not answer your question and never gave me tracking and also haven't responded to my question about that. My first time purchasing from this company and certainly will be my last, really pathetic.

Helpful?
Ali
Ali
1 reviews•New Reviewer
over 7 years ago
1 out of 5 stars

I bought from them a kit for my son but…

I bought from them a kit for my son but it was damaged, I asked for a replacement, they replayed to me it’s out of stock & asked me to keep the kit & they will give me a discount 50% on the item!!

Helpful?
Mikey Scrivens
Mikey Scrivens
1 reviews•New Reviewer
almost 8 years ago
5 out of 5 stars

Fantastic Service

I bought a shirt that was out of stock EVERYWHERE on a Monday and presumed that it would be out of stock here but they hadn't updated the website. I emailed their support team who got back to me within thirty minutes confirming that they had reserved a shirt and that it would be shipped that day. Two days later (Wednesday), it arrived exactly as expected. Fantastic service!

Helpful?
Sue Farrell
Sue Farrell
1 reviews•New Reviewer
almost 8 years ago
5 out of 5 stars

Fantastic customer service

Bought a shirt and beanie for my grandson. Had a slight prob with website as the order was doubled up in error, I emailed and they were onto it straight away no problems. The funds were credited back immediately and the items were received within aprox 10 days of order. Fantastic customer service, quality products. Will use them in the future and can highly recommend. A great shopping experience online..

Helpful?
Frank Owen
Frank Owen
1 reviews•New Reviewer
almost 8 years ago
5 out of 5 stars

Love my new Boca shirt

Love my new Boca shirt. Received next day. :D

Helpful?
Sílvia Dias
Sílvia Dias
1 reviews•New Reviewer
about 8 years ago
1 out of 5 stars

Shocking experience!

So I bought a shirt on this website on December 7th (it was a xmas gift) through Subside Sports UK. The website said they had it in stock. Almost 2 weeks later, I hadn't received a thing, so I contacted them and apparently it was out of stock but they only learned that the day before. OK. I asked for the money back and they say they transferred it to the same bank account that I used but I haven't received my money, after more than one month. I asked for a statement, and they can't send it "for security reasons". Asked for the number of the account they sent the money to, and no reply. My last 3 emails had no reply. I need to know what was the number of the account they sent the money to because it may not be the same as I needed since my bank has a different process and I need to check with them if the problem is indeed theirs or Subside's. I'm sick and tired of this. They are not being helpful at all and because of that I'm starting to think that this is a scam and that they simply have my money and do not want to return it. What else can I think if they're not helpful?! I never had such a bad experience in any other online store. Needless to say, I'm never buying here again. Shocking!!

Helpful?
gladstone
gladstone
1 reviews•New Reviewer
over 9 years ago
5 out of 5 stars

No i am not an employee, this company just seems good.

I ordered a liverpool Gerrard jersey from the 14/15 season a couple days ago. Order went smooth. I had free shipping at the time. This review is about the nice man who i spoke to. He was very kind and hospitable. I have ordered shirts from couple other stores online and this and world soccer shop are the only ones who have actually picked up when i called. also the jersey was super cheap. I don't know why but they feel very trust able. btw the way im ordering the shirt to philly so fingers crossed on how long it takes

Helpful?
Rune
Rune
1 reviews•New Reviewer
about 10 years ago
5 out of 5 stars

Perfekt

Hurtig afsendelse af ordre. -Varer behandlet perfekt og med grundighed, og yderst venlig kundeservice.

Helpful?
Jake Taylor
Jake Taylor
1 reviews•New Reviewer
about 10 years ago
5 out of 5 stars

No problems, would order again

Ordered the Manchester United Home shirt in December 2015. Happy with price and printing onto product. Ordered Manchester United away and third shirts with printing. Items were posted on Monday and arrived Wednesday afternoon. Would recommend. Will be purchasing all future shirts through them.

Helpful?
Jack
Jack
1 reviews•New Reviewer
over 10 years ago
5 out of 5 stars

No problems

I became aware of them through Instagram by one of my favourite sporting outlets promoting them. Being an arsenal fan that was planning on buying the latest shirt anyway. I thought it would obviously look better upon my favourite outlet if I bought from the company he was recommending. Anyway long story short. Found what I wanted, I got fast and accurate help through their staff on their social media. Ordered it. it was then here in 3 days (I'm in the UK). Nothing special. But 1) Easy to buy 2) friendly and helpful staff 3) fast shipping Nothing speical. But nothing more I could've asked for!

Helpful?
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About Subside Sports

Subside Sports is an online platform specializing in sports merchandise, providing a wide range of products for fans of various sports teams and leagues. The company offers a diverse selection of apparel, accessories, and memorabilia, catering to sports enthusiasts looking to support their favorite teams. Customers can find officially licensed merchandise, ensuring authenticity and quality in the items they purchase. Targeting sports fans, Subside Sports aims to enhance the fan experience by offering a convenient shopping platform that features competitive pricing and a user-friendly interface. The company’s commitment to customer satisfaction is reflected in its extensive product offerings and dedication to delivering quality service. Through its website, www.subsidesports.com, the company connects with individuals seeking to express their passion for sports through a variety of branded merchandise.

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