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HomeSubside Sports Reviews
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Subside Sports Reviews

3.575221238938053 out of 5 stars
3.575221238938053 out of 5 stars
3.6
|Great|113 reviews

Last reviewed 9 months ago

TrustScore

3.6
3.575221238938053 out of 5 stars
Great
5 out of 5 stars
66
4 out of 5 stars
5
3 out of 5 stars
5
2 out of 5 stars
2
1 out of 5 stars
35
113 reviews in total

Review summary

Subside Sports receives mixed feedback from customers, reflecting both satisfaction and frustration. Many reviewers praise the quality of the shirts and the overall service, highlighting timely deliveries and responsive customer support when issues arise. For instance, several customers express happiness with their purchases, noting that items arrived as described and in good condition. However, a significant number of complaints focus on order fulfillment problems, including receiving incorrect items and delays in shipping. Some customers report poor communication regarding their orders, with unanswered emails and unresolved issues. Additionally, return fees have been criticized, particularly when customers are responsible for costly returns.

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Based on reviews, created with AI

See what reviewers are saying

Yanique Ys
Yanique YsFeatured

9 months ago

1 out of 5 stars

Frais de retour à la charge du client

SAV un peu limite, renvoi à nos frais (14,95€ pour renvoyer en Allemagne) pour un article à 12€…

Mathys
MathysFeatured

9 months ago

5 out of 5 stars

Avis Français sur Subside Sports

J’ai acheté un maillot de la Norvège extérieur floque odegaard depuis le site français. Je l’ai reçu en 1 semaine et je suis très satisfait de la qualité du maillot, il est exactement comme je le voul... See more

HZ
HZFeatured

10 months ago

5 out of 5 stars

Significant delay that was perfectly resolved

I ordered two jerseys from the U.S. but after three weeks I did not receive them. I sent email after email with no response. Finally I called and Jerry responded apologizing that there was a glitch in... See more

Mitingi
MitingiFeatured

10 months ago

1 out of 5 stars

Se equivocaron en un parche que pedí,y…

Se equivocaron en un parche que pedí,y la atención al cliente es pésima para que solucionen su error

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terrypumbaa
terrypumbaa
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Give SubsideSports a go, they’re great!

I ordered an FC Barcelona home shirt on 1 Nov. Came on time, packaged well, no mistakes on printing and patches. Overall I am very happy with my purchase, and will consider purchasing from SubsideSports again!

Helpful?
Ana Gonzalez
Ana Gonzalez
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Hola muy mala experiencia

Hola muy mala experiencia, hice un pedido de ropa deportiva, y no era la talla la devolví, me dijeron que se había perdido luego lo encontraron, acusando que aduanas lo tenía, y me cobraron 15 € más. Y para colmo noe devuelven la cantidad de dinero completa

Helpful?
Susan Milne
Susan Milne
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

5 star!!

It has been a long time since I have experienced such amazing customer service. Such lovely people and a great company to deal with. I would highly recommend Subside...and will definitely use them again. Thanks again for all your help 👍

Helpful?
Mr Sanj Laloo
Mr Sanj Laloo
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Excellent customer service from Subside…

Excellent customer service from Subside sport. Had a problem with my purpchase. Called and spoke to Jerry Smith. What a lovely guy. Sorted the problem and sent me the correct garments and ask me to keep the first order, all for free. Thank you and I’ll definitely deal with subside sport again. Kind Regards Sanj&Vina Laloo

Helpful?
Kacey Wise
Kacey Wise
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Disgusting customer service I ordered a…

Disgusting customer service I ordered a football shirt 10 days ago and paid £10 for express delivery it’s not even been dispatched yet customer services are terrible and don’t care I would definitely avoid this joke of a company

Helpful?
Matt B
Matt B
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I was sceptical, but turned out great

I was very sceptical using Subside given some of the the reviews on here, and I’ve been burnt with other fake retro football websites in the past, but I decided to take the risk and paid with PayPal to give myself some extra protection. But I needn’t have worried. I bought a retro Roma shirt and it arrived within a week (I live in Berkshire), it fits well and looks great. Decent email communication through the order confirmation and delivery process. Very happy.

Helpful?
Nicole Deutsch
Nicole Deutsch
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Football shirt

I recently purchased a football shirt for my autistic son and was concerned what was included knowing that my son wouldn't cope if it aas wrong! I spoke with Sarah Webb who was fantastic, she understood what I needed and has made sure that extra checks of the shirt are made before it is sent out.

Helpful?

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Mick Liverpool
Mick Liverpool
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Good quality at a reasonable price…

Good quality, at a reasonable price, delivered within three working days. Sarah in the customer services was very helpful, knowledgable and understanding and is an absolute credit to the company.

Helpful?
Ross Evans
Ross Evans
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

Quick service and super helpful staff

Quick service and super helpful staff. Thanks

Helpful?
Shane
Shane
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

This company are amazing!

This company are amazing! Great products and fantastic customer service. Will use again 👍🏻

Helpful?
MrsCardone
MrsCardone
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Maybe a little bit worried....

Ordered a retro (Maradona) Napoli shirt to take as a gift to the in-laws in Naples. Ordered late in the evening on the 5th April and paid for express delivery (seeing as it was Easter weekend, meaning Bank Holidays on the Friday and Monday). We were due to fly out from the UK very early on Tuesday 11th of April. When the order confirmation came, it said delivery on the 11th. I had a further email from DHL stating it was out for delivery on Saturday 8th. I waited in all day and nothing arrived. It came on Sunday the 9th! So happy with this service and the shirt was beautiful, fantastic quality (as I would hope for the price). Highly recommend.

Helpful?
Karen
Karen
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

I really needed a Croatia shirt for an…

I really needed a Croatia shirt for an event with specific player printing on the back, and they did not disappoint. Shopped here before and have always been content with their service

Helpful?
becca walker
becca walker
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Great experience buying from Subside Sports

Jerry at Subside Sports was a pleasure to deal with. He was quick to respond to various questions I had and my shirt arrived very quickly and was well packaged. Would highly recommend.

Helpful?
Mike Whittaker
Mike Whittaker
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Amazing service

I always use SubsideSports to buy football shirts because they have a fantastic selection and their customer service is top notch. I can’t recommend SubsideSports highly enough

Helpful?
Erik SP
Erik SP
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Mal servicio y atención al cliente

He comprado una camiseta el 27 de Enero y a día de hoy sigo esperando a recibirlo. Me respondió una tal ''Sarah'' a los mails de manera chulesca y poco profesional. Siempre me da largas y no saben nada del pedido ni de su seguimiento. Después de un mes sigo como si no hubiera realizado ningún pedido, dado que no tengo ninguna información. Servicio nefasto por parte de esta empresa. Creía que eran mejores de lo que aparentan en redes sociales.

Helpful?
Jamie
Jamie
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Wow really quick delivery on a football…

Wow really quick delivery on a football shirt I never thought I would get. I’m a huge fan of the Lionesses and the pre-match warmup shirt is sublime from their victorious Euro 2022 campaign. I’ve been looking around for about a year for a legit shirt and gave up hope then stumbled on this site after looking again now the Arnold Clark cup is underway and now I’ve got my legit shirt thanks to these legends! Looks great! All these whinging reviews which suspiciously start with the date of the order are the polar opposite to my excellent experience. UK based buyer.

Helpful?
Zahid Zafeer
Zahid Zafeer
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

I've dealt with Subside Sports…

I've dealt with Subside Sports previously, so when I needed an authentic Messi nameset for my Argentina 2022 World cup shirt, Subside Sports was my go to website. I ordered the nameset in November 2022 and it cost me £22, and I asked if I could send inmy shirt to be printed, as I didn't trust myself to do it properly with a home iron. Sarah from Subside contacted me back and said it'll maybe possible for me to send in my shirt, but as they were experiencing busy world cup/ Christmas period, I would have to wait until January 2023. Once I got the go ahead from Sarah to send in my shirt to be printed with Messi 10, I filled in a waiver form and I sent in my shirt on a Friday and by the next week Wednesday, the shirt had been printed and sent safely back to me. I've also ordered a France world cup shirt with Mbappe 10 and previously, years ago (2002/2003?), I've previously have ordered an Italy wc 2002 shirt with Del Piero. All the shirts are authentic, the namesets are the best you can buy. I highly recommend Subside Sports. ☆☆☆☆☆

Helpful?
Roy
Roy
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Have been a fan since 2006

Have been a fan since 2006. One of the most reliable source for 100% official items. Depending on items may take some time. If hurry, I recommend to inquire before ordering.

Helpful?
Ethan Stark
Ethan Stark
1 reviews•New Reviewer
about 3 years ago
4 out of 5 stars

All the jerseys I have ordered were…

All the jerseys and badges I have ordered in the past were legit but sometimes it can take a while to receive it, but this might just been because the shipping services were busy end of year

Helpful?
Simon Hennell
Simon Hennell
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

I have been ordering from Subside for…

I have been ordering from Subside for years..Subside are an exceptional on line retailer. Products are genuine and are always high quality. The customer service mirrors the products as they are very helpful and responsive within a short time frame. I wouldn't use any other company, prices charged reflect the market. I would strongly recommend that anyone reading this should use Subside ahead of the alternatives.

Helpful?
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About Subside Sports

Subside Sports is an online platform specializing in sports merchandise, providing a wide range of products for fans of various sports teams and leagues. The company offers a diverse selection of apparel, accessories, and memorabilia, catering to sports enthusiasts looking to support their favorite teams. Customers can find officially licensed merchandise, ensuring authenticity and quality in the items they purchase. Targeting sports fans, Subside Sports aims to enhance the fan experience by offering a convenient shopping platform that features competitive pricing and a user-friendly interface. The company’s commitment to customer satisfaction is reflected in its extensive product offerings and dedication to delivering quality service. Through its website, www.subsidesports.com, the company connects with individuals seeking to express their passion for sports through a variety of branded merchandise.

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