Subside Sports
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Shocking experience!
So I bought a shirt on this website on December 7th (it was a xmas gift) through Subside Sports UK. The website said they had it in stock. Almost 2 weeks later, I hadn't received a thing, so I contacted them and apparently it was out of stock but they only learned that the day before. OK. I asked for the money back and they say they transferred it to the same bank account that I used but I haven't received my money, after more than one month. I asked for a statement, and they can't send it "for security reasons". Asked for the number of the account they sent the money to, and no reply. My last 3 emails had no reply. I need to know what was the number of the account they sent the money to because it may not be the same as I needed since my bank has a different process and I need to check with them if the problem is indeed theirs or Subside's. I'm sick and tired of this. They are not being helpful at all and because of that I'm starting to think that this is a scam and that they simply have my money and do not want to return it. What else can I think if they're not helpful?! I never had such a bad experience in any other online store. Needless to say, I'm never buying here again. Shocking!!