Responsible
Mix was very responsible letting negotiator who replies to all the queries. we Really appreciate his support.
4.5
Excellent
765 reviews
5-star
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Review summary
Streets Ahead Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Georgina has been helping to schedule…
Georgina has been helping to schedule maintenance work on the flat that we’re letting and has been super helpful, polite and responsive.
My wife and I had a great experience…
My wife and I had a great experience moving into our new property, thanks to the process of searching for it and negotiating with Adem. Following up with Enzo with the viewing until I moved in was easy for us. Thank you for the opportunity to rent this home, as we really needed this space.
Best experience
This is my first time renting and I will say it was a wonderful and stress-free experience. My special thanks go to Enzo who made it so easy.
Company details
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Contact info
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Website
streetsahead.info
All reviews
765 total • Write a review
Showing 641 - 650 of 761 reviews
JN
Five Stars for Cameron!!!
I can only speak about my experience with Cameron which was great. I appreciated his attentiveness, clear communication and efforts he shown throughout working with him. If you get Cam as a property agent, trust you are in good hands.
Date of experience: January 16, 2022
SK
I'm very grateful to George and Emma…
I'm very grateful to George and Emma and very happy in my new home. Very good service and very professional! I would recommend streets ahead.
Date of experience: January 12, 2022
DD
Bad Experience
My experience with Streetsahead from the start was poor. Prior to moving into the property, the agent informed me that the parking space was for my car, however, after moving into the property, the other tenant informed me that the parking space was for his car. I informed the agent and landlord of the situation and both the agent and landlord advised me to sort it out with the other tenant and my car mirrors were smashed twice when parked on the major road. The staff also refused to give me a copy of my signed tenancy agreement, hence a complaint was made to the management and the issue was dealt with promptly. I moved out of the property after 2 years, cleaned the property and hired a cleaner, then requested for my rent deposit. The agent came back and informed me that the landlord has informed that he would be deducting from my deposit as the property was uncleaned after I had left. I contacted the landlord and he informed me that he was not aware of the the deduction and advised me to contact Streetsahead. However, I had taken a video of the property prior to handing over the keys and the property was clean and this will be dealt with legally. The two staff I had dealt with at the Purley branch were so rude and unprofessional. Please becareful of the information provided by staff.
Date of experience: January 12, 2022
DB
This experience was really quick and…
This experience was really quick and easy going. The staff was patient and very good on his communication skills.
Date of experience: January 10, 2022
AP
We've had a lot of help and…
We've had a lot of help and understanding. It was quick and we found exactly what we were looking for. George Barnes was professional superhelpful.
Date of experience: January 4, 2022
EM
Perfect home!
We’ve just moved into our new home and couldn’t be happier it’s exactly what we asked for! A massive thank you to George barns, & the streets ahead team 😆
Date of experience: January 4, 2022
SG
Very professional with the service
Very professional with the service, George was very responsive over through mail and phone. I would recommend streets ahead for anyone.
Date of experience: December 21, 2021
J
JU
US
Falling wall
The agency advertised a flat, showed to us, and we signed a rental contract. Then about two months AFTER moving in the landlord informed us that the property had a significant structural damage - one of the walls was, according to him, at risk of falling out (yes, wall falling out...believe it or not..). And here's a very important point - the condition of the the wall has not changed since the viewing/contract signing/moving in; and there was no new examination or anything; it turned out that the examination took place well before the property was advertised. Here's a quotation from one of the emails the landlord sent AFTER us moving in - '...until the wall is strengthened... [i.e. fully removed and re-built] '... cannot ensure that the window will not fall out and cause serious injury to anybody in the vicinity...' . So it seems to imply that the property was in an emergency condition when it was rented out, which is inappropriate and possibly illegal. Perhaps it's more of the landlord's fault than the agency's - that I don't know, I'm just stating this fact. In any case, the agency should probably take (some) responsibility for what it's advertising / renting out... Btw, when we moved out a year later, the wall was in exactly the same condition, and the new advertisement from the agency was not mentioning the issue in it at all...
Date of experience: December 19, 2021
MY
Cameron is a very genuine person and…
Cameron is a very genuine person and does his best to give positive results to both the tenant as well as the landlord. God bless you and keep up the good work.
Date of experience: December 13, 2021
P
Paul
US
Landlords be careful
Landlords be careful! Once I’ve signed the contract and they’d automatically be paid every month , they stopped caring, stopped responding to me or my tenant’s house issues properly. They seem to care about the money and not the costumers. I have read many reviews similar to my situation. They have done this to a lot of other people!
Date of experience: December 7, 2021
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