Streets Ahead Estate Agents
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Falling wall
The agency advertised a flat, showed to us, and we signed a rental contract. Then about two months AFTER moving in the landlord informed us that the property had a significant structural damage - one of the walls was, according to him, at risk of falling out (yes, wall falling out...believe it or not..). And here's a very important point - the condition of the the wall has not changed since the viewing/contract signing/moving in; and there was no new examination or anything; it turned out that the examination took place well before the property was advertised. Here's a quotation from one of the emails the landlord sent AFTER us moving in - '...until the wall is strengthened... [i.e. fully removed and re-built] '... cannot ensure that the window will not fall out and cause serious injury to anybody in the vicinity...' . So it seems to imply that the property was in an emergency condition when it was rented out, which is inappropriate and possibly illegal. Perhaps it's more of the landlord's fault than the agency's - that I don't know, I'm just stating this fact. In any case, the agency should probably take (some) responsibility for what it's advertising / renting out... Btw, when we moved out a year later, the wall was in exactly the same condition, and the new advertisement from the agency was not mentioning the issue in it at all...